//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of retail and distribution management"
~subject:"Kundenservice"
~subject:"Retail trade"
~subject:"Theorie"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Der Staat in Augenhöhe? Durch...
Similar by subject
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Kundenservice
Retail trade
Theorie
Beziehungsmarketing
46
Relationship marketing
46
Consumer behaviour
42
Konsumentenverhalten
42
Einzelhandel
29
Customer satisfaction
12
Kundenzufriedenheit
12
Online retailing
12
Online-Handel
12
Dienstleistungsqualität
9
Service quality
9
Brand management
8
Markenführung
8
Brand
7
Brand image
7
Customer experience
7
Markenartikel
7
Markenimage
7
Retail
7
Multichannel strategy
6
Multikanalvertrieb
6
Internet marketing
5
Online-Marketing
5
Brand loyalty
4
Distribution channel
4
E-commerce
4
Electronic Commerce
4
Emotion
4
Social Web
4
Social web
4
Vertriebsweg
4
Virtual reality
4
Virtuelle Realität
4
Augmented reality
3
Bibliometrics
3
Bibliometrie
3
Customer engagement
3
Customer integration
3
Data protection
3
more ...
less ...
Online availability
All
Undetermined
26
Free
4
Type of publication
All
Article
27
Book / Working Paper
3
Type of publication (narrower categories)
All
Article in journal
27
Aufsatz in Zeitschrift
27
Aufsatzsammlung
3
Language
All
English
30
Author
All
Diallo, Mbaye Fall
2
Lim, Heejin
2
Lyu, Jewon
2
Agárdi, Irma
1
Ahmad, Hassan
1
Ali, Fayaz
1
Alisara Rungnontarat Charinsarn
1
Alt, Mónika-Anetta
1
Arora, Vibha
1
Boardman, Rosy
1
Bonfanti, Angelo
1
Boutsouki, Christina
1
Brunetti, Federico
1
Butt, Asad
1
Campbell, Jeffrey
1
Cao, Lanlan
1
Carvalho, João M. S.
1
Chatzipanagiotou, Kalliopi
1
Chatzopoulou, Evi
1
Chen, Ruofei
1
Chung, Seh Woong
1
Cruz Roche, Ignacio
1
De La Martiniere Petroll, Martin
1
Dias, Joana Carmo
1
Disse, Isabel Kittyma
1
Duarte, André Luís de Castro Moura
1
Díaz-Martín, Ana M.
1
Faria, Sílvia
1
Flacandji, Michaël
1
Fota, Anne
1
Gil Saura, Irene
1
Godefroit-Winkel, Delphine
1
Gómez-Suárez, Mónica
1
Hasanzade, Vuesal
1
Hellström, Daniel
1
Hernani-Merino, Martin
1
Hu, Meng
1
Ieva, Marco
1
Kumar, Harish
1
Kyriakou, Marina
1
more ...
less ...
Published in...
All
International journal of retail and distribution management
Journal of retailing and consumer services
206
Journal of business research : JBR
81
Gabler Edition Wissenschaft
75
SpringerLink / Bücher
66
The journal of services marketing
57
Journal of retailing
53
The international review of retail, distribution and consumer research
46
European journal of operational research : EJOR
41
Springer eBook Collection / Business and Economics
39
Europäische Hochschulschriften / 5
34
International journal of hospitality management
34
International journal of retail & distribution management
34
Journal of the Academy of Marketing Science
23
The service industries journal
23
Neue betriebswirtschaftliche Forschung : Nbf
22
International journal of production economics
19
Journal of service research : JSR
19
Gabler-Edition Wissenschaft
18
Journal of business economics : JBE
18
Journal of marketing
18
Journal of service research
18
Journal of strategic marketing
17
Marketing intelligence & planning
17
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
17
Services marketing quarterly
17
Berichte aus der Betriebswirtschaft
16
Handelsforschung
16
International journal of production research
16
Kundenbeziehungen im Dienstleistungsbereich
16
Industrial marketing management : the international journal for industrial and high-tech firms
15
Management science : journal of the Institute for Operations Research and the Management Sciences
15
Marketing : ZFP ; journal of research and management
15
Basler Schriften zum Marketing
14
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
14
Jahrbuch der Absatz- und Verbrauchsforschung
14
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
14
Cogent business & management
13
DUV / Wirtschaftswissenschaft
13
Die Betriebswirtschaft : DBW
13
more ...
less ...
Source
All
ECONIS (ZBW)
30
Showing
1
-
10
of
30
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Digital healthcare retail : role of presence in creating patients' experience
Sreejesh, S.
;
Sarkar, Juhi Gahlot
;
Sarkar, Abhigyan
- In:
International journal of retail and distribution management
50
(
2022
)
1
,
pp. 36-54
Persistent link: https://www.econbiz.de/10012798300
Saved in:
2
Retail atmospherics in times of disruption : a PLS modeling approach of the role of emotions in a pharmacy environment
Chatzopoulou, Evi
;
Tsogas, Markos Marios
;
Kyriakou, Marina
- In:
International journal of retail and distribution management
50
(
2022
)
2
,
pp. 158-182
Persistent link: https://www.econbiz.de/10013397921
Saved in:
3
Omnichannel retailing : does it empower consumers and influence patronage?
Mishra, Sita
;
Malhotra, Gunjan
;
Arora, Vibha
; …
- In:
International journal of retail and distribution management
50
(
2022
)
2
,
pp. 229-250
Persistent link: https://www.econbiz.de/10013397937
Saved in:
4
Special issue: developing customer value across contemporary retail channels : new insights and future directions
Sarmaniotis, Christos
(
ed.
);
Chatzipanagiotou, Kalliopi
(
ed.
)
-
2022
Persistent link: https://www.econbiz.de/10013397942
Saved in:
5
Does environmental corporate social responsibility increase consumer loyalty?
Godefroit-Winkel, Delphine
;
Schill, Marie
;
Sall, Fatou Diop
- In:
International journal of retail and distribution management
50
(
2022
)
4
,
pp. 417-436
Persistent link: https://www.econbiz.de/10013398025
Saved in:
6
Augmented reality in retail : a systematic review of research foci and future research agenda
Chen, Ruofei
;
Perry, Patsy
;
Boardman, Rosy
;
McCormick, Helen
- In:
International journal of retail and distribution management
50
(
2022
)
4
,
pp. 498-518
Persistent link: https://www.econbiz.de/10013398045
Saved in:
7
Special issue: retailing 2020: a balance of technology and customer experience
Campbell, Jeffrey
(
ed.
)
-
2022
Persistent link: https://www.econbiz.de/10013398053
Saved in:
8
Augmented reality in online retailing : a systematic review and research agenda
Kumar, Harish
- In:
International journal of retail and distribution management
50
(
2022
)
4
,
pp. 537-559
Persistent link: https://www.econbiz.de/10013398065
Saved in:
9
Does sustainability drive to create store equity? : a proposal through image, quality and loyalty
Sánchez-González, Irene
;
Gil Saura, Irene
; …
- In:
International journal of retail and distribution management
50
(
2022
)
6
,
pp. 708-727
Persistent link: https://www.econbiz.de/10013398102
Saved in:
10
The relationship between retailer app use, perceived shopping value and loyalty : the moderating role of deal proneness
Flacandji, Michaël
;
Vlad, Mariana
- In:
International journal of retail and distribution management
50
(
2022
)
8/9
,
pp. 981-995
Persistent link: https://www.econbiz.de/10013398146
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->