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~isPartOf:"International journal of service industry management : IJSIM"
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International journal of service industry management : IJSIM
Journal of Multivariate Analysis
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Marketing management : a quarterly business management publication of the American Marketing Association
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The service industries journal
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Listening practices and performance in service organisations
Glynn, William J.
;
Burca, Sean de
;
Brannick, Teresa
; …
- In:
International journal of service industry management : IJSIM
14
(
2003
)
3-4
,
pp. 310-330
Persistent link: https://www.econbiz.de/10007103441
Saved in:
2
Listening practices and performance in service organisations
Glynn, William J.
;
Burca, Sean de
;
Brannick, Teresa
; …
- In:
International journal of service industry management : IJSIM
14
(
2003
)
3-4
,
pp. 310-330
Persistent link: https://www.econbiz.de/10007104706
Saved in:
3
Listening practices and performance in service organisations
Glynn, William J.
;
Burca, Sean de
;
Brannick, Teresa
; …
- In:
International journal of service industry management : IJSIM
14
(
2003
)
3
,
pp. 310-330
Persistent link: https://www.econbiz.de/10007105370
Saved in:
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