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~isPartOf:"International journal of service industry management : IJSIM"
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The influence of employee organizational citizenship behavior on customer loyalty
Castro, Carmen Barroso
;
Armario, Enrique Martín
;
Ruiz, …
- In:
International journal of service industry management : IJSIM
15
(
2004
)
1
,
pp. 27-53
Persistent link: https://www.econbiz.de/10007790082
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