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~isPartOf:"International journal of service industry management : IJSIM"
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International journal of service industry management : IJSIM
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Die besten Case Studies zum Thema Wachstum : Produkte entwickeln, Märkte erschließen, M&A-Deals managen ; ausführliche Fallstudien schildern typische Managementprobleme - renommierte Experten geben Rat
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Customer responses to emotional labour in discrete and relational service exchange
Grayson, Kent
- In:
International journal of service industry management : IJSIM
9
(
1998
)
2
,
pp. 126-154
Persistent link: https://www.econbiz.de/10007126676
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