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~isPartOf:"International journal of service industry management : IJSIM"
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Yang, Zhilin
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International journal of service industry management : IJSIM
Management science : journal of the Institute for Operations Research and the Management Sciences
14
Journal of marketing research : JMR
13
Manufacturing & service operations management : M & SOM
10
European journal of operational research : EJOR
9
International journal of production economics
9
Production and operations management : an international journal of the Production and Operations Management Society
9
Johnson School Research Paper Series
8
Management Science
8
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
7
Interfaces : the INFORMS journal on the practice of operations research
6
Journal of business research : JBR
6
MSI reports : working paper series
6
European Journal of Operational Research
5
Legends in marketing
5
The journal of product & brand management
5
International Journal of Production Economics
4
Journal of retailing
4
Production and Operations Management
4
Production and operations management : the flagship research journal of the Production and Operations Management Society
4
Psychology & marketing
4
Working Papers / Charles H. Dyson School of Applied Economics and Management, Cornell University
4
Conjoint measurement : methods and applications
3
Decision sciences : DS
3
IIE transactions / Institute of Industrial Engineers, Norcross, Ga : industrial engineering and development
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
Manufacturing & Service Operations Management
3
Manuskripte aus den Instituten für Betriebswirtschaftslehre der Universität Kiel
3
Marketing Science
3
Operations research : the journal of the Operations Research Society of America
3
Operations research letters
3
Agribusiness
2
European journal of marketing : EJM
2
Journal of business economics : JBE
2
Marketing letters : a journal of research in marketing
2
NBER working paper series
2
Operations research, Management science : OR MS ; the international literature digest
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Reliability engineering & system safety
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Report / Marketing Science Institute
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Report / Marketing Science Institute / Marketing Science Institute
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Online service quality dimensions and their relationships with satisfaction: A content analysis of customer reviews of securities brokerage services
Yang, Zhilin
;
Fang, Xiang
- In:
International journal of service industry management : IJSIM
15
(
2004
)
3-4
,
pp. 302-331
Persistent link: https://www.econbiz.de/10007100453
Saved in:
2
Online service quality dimensions and their relationships with satisfaction: A content analysis of customer reviews of securities brokerage services
Yang, Zhilin
;
Fang, Xiang
- In:
International journal of service industry management : IJSIM
15
(
2004
)
3
,
pp. 302
Persistent link: https://www.econbiz.de/10007101446
Saved in:
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