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Strategies for psychosocial risk management in manufacturing
Guadix, José; Carrillo-Castrillo, Jesús; Onieva, Luis; … - In: Journal of business research : JBR 68 (2015) 7, pp. 1475-1480
Persistent link: https://www.econbiz.de/10011297915
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Sales force behaviour and best practice pricing drive a product's return on investment
Baker, Timothy; Collier, David A.; Jayaraman, Vaidy - In: International journal of services and operations management 28 (2017) 3, pp. 335-358
Persistent link: https://www.econbiz.de/10011862544
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Assuring quality at the source with varying worker skills : economic justification of the online repair policy
Shin, Dooyoung; Min, Ho-key - In: International journal of services and operations management 4 (2008) 6, pp. 709-729
Persistent link: https://www.econbiz.de/10003765133
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Lean management practices in the pharmaceutical industry
Gebauer, Heiko; Kickuth, Michael; Friedli, Thomas - In: International journal of services and operations management 5 (2009) 4, pp. 463-481
Persistent link: https://www.econbiz.de/10003858267
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Continuous maintenance quality improvement using analytic maintenance quality function deployment technique
Sugumaran, C.; Muthu, S.; Devadasan, S. R.; Pramod, V. R.; … - In: International journal of services and operations management 14 (2013) 4, pp. 509-543
Persistent link: https://www.econbiz.de/10009742823
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Work-life management for workforce maintenance : a qualitative comparative study
Yee, Rachel W. Y.; Miquel-Romero, Maria-Jose; Cruz Ros, … - In: Journal of business research : JBR 121 (2020), pp. 329-337
Persistent link: https://www.econbiz.de/10012417349
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Development of framework for predictive maintenance in Indian manufacturing sector
Srivastava, Nishit Kumar; Modal, Sandeep - In: International journal of services and operations management 24 (2016) 1, pp. 73-98
Persistent link: https://www.econbiz.de/10011598309
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To reduce waste, have it repaired! : the quality signaling effect of product repairability
Munten, Pauline; Vanhamme, Joëlle - In: Journal of business research : JBR 156 (2023), pp. 1-22
Persistent link: https://www.econbiz.de/10013534112
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Mediation effect of TQM technical factors in excellence management systems
Calvo-Mora, Arturo; Ruiz-Moreno, Carolina; … - In: Journal of business research : JBR 67 (2014) 5, pp. 769-774
Persistent link: https://www.econbiz.de/10010363334
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Measuring service quality in Indian hospitals : an analysis of SERVQUAL model
Konsra, Pooja; Jha, Abhishek Kumar - In: International journal of services and operations management 24 (2016) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10011598293