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An empirical study on customer preference towards online shopping among engineering students in a private university in Vellore District, Tamil Nadu, India
Vasumathi, A.; Rekha, K. Sasi; Subashini, R. - In: International journal of services and operations management 24 (2016) 3, pp. 289-307
Persistent link: https://www.econbiz.de/10011635912
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The impact of demographic profile on emotional intelligence among the faculty members peformance in the educational institutions in Tamil Nadu, India : an empirical study
Vasumathi, A.; Sagaya, Mary T.; Subashini, R. - In: International journal of services and operations management 23 (2016) 1, pp. 59-75
Persistent link: https://www.econbiz.de/10011560016
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The role of strategic human resource management (SHRM) impacting employee's performance through perceived organisational support in a manpower agency of international airlines at C...
Crispin, C. Colin; Vasumathi, A.; Subashini, R. - In: International journal of services and operations management 23 (2016) 2, pp. 217-234
Persistent link: https://www.econbiz.de/10011584485
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Measuring service quality in Indian hospitals : an analysis of SERVQUAL model
Konsra, Pooja; Jha, Abhishek Kumar - In: International journal of services and operations management 24 (2016) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10011598293
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Customers' perceptions and reactions in waiting lines : lessons from a contact service environment in a developing economy
Appiah, Alexander; Osei, Cosmos Benjamin - In: International journal of services and operations management 33 (2019) 2, pp. 208-238
Persistent link: https://www.econbiz.de/10012106459
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Self-service technology (web interface) : Bagozzi's self-regulation processes framework to measure Indian customer loyalty
Paul, Thomas John; Jacob, Jayanth - In: International journal of services and operations management 32 (2019) 2, pp. 224-248
Persistent link: https://www.econbiz.de/10012008989
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The influence of emotional intelligence on work-life balance of faculty members' performance and satisfaction in the educational institutions using multivariate analysis, India : a...
Sagaya, Mary T.; Vasumathi, A.; Subashini, R. - In: International journal of services and operations management 22 (2015) 2, pp. 189-209
Persistent link: https://www.econbiz.de/10011522566
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The impact of emotional intelligence on work life balance : an empricial study among the faculty members' performance in the private universities at Tamil Nadu, India
Vasumathi, A.; Sagaya, Mary T. - In: International journal of services and operations management 27 (2017) 3, pp. 293-323
Persistent link: https://www.econbiz.de/10011757806