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~isPartOf:"International journal of services and operations management"
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Dienstleistungssektor
33
Service industry
33
Dienstleistungsqualität
12
Service quality
12
Customer satisfaction
8
Kundenzufriedenheit
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International journal of services and operations management
Ekonomický časopis : časopis pre ekonomickú teóriu, hospodársku politiku, spoločensko-ekonomické prognózovanie
568
The service industries journal
272
Pracovné materiály / Prognostický Ústav, SAV
134
Ekonomické rozhl'ady
105
Journal of business research : JBR
98
Ekonomika poľnohospodárstva : vedecké periodikum k otázkam agrárnej ekonomiky a politiky
88
The journal of services marketing
85
SpringerLink / Bücher
84
Slovenská štatistika a demografia
71
Working papers / Institute of Economic Research SAS
69
Biatec : odborný bankový časopis
63
Zemědělská ekonomika : vědecký časopis
63
International journal of production economics
61
Service business
61
Journal of service management
59
Industrial marketing management : the international journal for industrial and high-tech firms
53
Agricultural economics
52
Journal of service research : JSR
51
Journal of retailing and consumer services
46
Working paper
45
International journal of services technology and management
42
NBER working paper series
40
Plánované hospodářstvi : politickoekonomický časopis SPK
40
Policy research working paper : WPS
39
Structural change and economic dynamics : SC+ED
39
IMF country report
38
Politická ekonomie : teorie, modelování, aplikace
38
International journal of hospitality management
37
Regional studies
37
Discussion paper
36
Discussion paper / Centre for Economic Policy Research
36
Discussion paper series / IZA
36
IMF staff country report
35
Arbeiten aus dem Osteuropa-Institut München
34
The journal of business & industrial marketing
34
Edícia: Pracovné materiály / Prognostický Ústav, SAV / Prognostický Ústav, SAV
33
Springer eBook Collection
33
European journal of operational research : EJOR
32
Finance a úvěr
31
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ECONIS (ZBW)
33
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1
Strategic framework for managing forces of continuity and change in innovation and risk management in service sector : a study of service industry in India
Gupta, V. K.
- In:
International journal of services and operations management
23
(
2016
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011559949
Saved in:
2
The management of service innovation : an empirical investigation
Seegy, Ulrike
;
Gleich, Ronald
;
Wald, Andreas
;
Mudde, Paul A.
- In:
International journal of services and operations management
4
(
2008
)
6
,
pp. 672-686
Persistent link: https://www.econbiz.de/10003765128
Saved in:
3
The strategic concerns of quality assurance : case study of large reputable firms in the service sector
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
3
,
pp. 275-299
Persistent link: https://www.econbiz.de/10008798971
Saved in:
4
Worker compensation and macroeconomic shocks in service- and goods-producing sectors
Ewing, Bradley T.
;
Thompson, Mark A.
- In:
International journal of services and operations management
3
(
2007
)
4
,
pp. 411-426
Persistent link: https://www.econbiz.de/10003543785
Saved in:
5
Leadership, trust, and marketing effectiveness in service businesses
Luu Trong Tuan
- In:
International journal of services and operations management
10
(
2011
)
4
,
pp. 449-466
Persistent link: https://www.econbiz.de/10009382410
Saved in:
6
Investigating the main problems in implementing Lean in supply chains of service companies
Portioli-Staudacher, Alberto
;
Tantardini, Marco
- In:
International journal of services and operations management
11
(
2012
)
1
,
pp. 87-106
Persistent link: https://www.econbiz.de/10009427742
Saved in:
7
Validating dimensions of operations flexibility in Malaysian service firms : a confirmatory factor analytics approach
Fazli Idris
;
Rahman, Nik Mutasim Nik Abd
;
Hassan, Mohd …
- In:
International journal of services and operations management
14
(
2013
)
1
,
pp. 79-94
Persistent link: https://www.econbiz.de/10009704258
Saved in:
8
Corporate reputation as strategic competitive advantage of manufacturing and service-based firms : multi-industry case study
Smith, Alan D.
;
Rupp, William T.
;
Motley, Darlene
- In:
International journal of services and operations management
14
(
2013
)
2
,
pp. 131-156
Persistent link: https://www.econbiz.de/10009709489
Saved in:
9
Guidelines for reporting productivity studies : a review of the reproducibility of data envelopment analysis in the service sector
Becker, Jörg
;
Beverungen, Daniel
;
Breuker, Dominic
; …
- In:
International journal of services and operations management
16
(
2013
)
3
,
pp. 407-425
Persistent link: https://www.econbiz.de/10010233465
Saved in:
10
Customer input failures in service processes
Seppänen, Kaisa
;
Huiskonen, Janne
;
Karppinen, Henri
- In:
International journal of services and operations management
17
(
2014
)
4
,
pp. 439-452
Persistent link: https://www.econbiz.de/10010410864
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