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~isPartOf:"International journal of services and operations management"
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Factor analysis
13
Faktorenanalyse
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Dienstleistungsqualität
9
Service quality
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factor analysis
7
service quality
7
India
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International journal of services and operations management
Journal of econometrics
112
Psychometrika
106
Journal of business & economic statistics : JBES ; a publication of the American Statistical Association
56
International journal of forecasting
55
IMF Working Papers
44
MPRA Paper
43
Economics letters
42
Working paper
37
Discussion paper / Tinbergen Institute
34
Discussion paper / Centre for Economic Policy Research
28
ECB Working Paper
27
Global business review
27
SFB 649 discussion paper
26
Economic modelling
24
CESifo working papers
23
Journal of forecasting
23
Working paper series / European Central Bank
23
Journal of applied econometrics
22
Working paper / National Bureau of Economic Research, Inc.
22
IZA Discussion Papers
21
Asian Agricultural Research
20
Empirical economics : a journal of the Institute for Advanced Studies, Vienna, Austria
19
IMF working papers
19
NBER working paper series
19
SFB 649 Discussion Paper
19
Discussion paper / Deutsche Bundesbank
18
Organizational research methods : ORM
18
CREATES research paper
17
Discussion Paper Series 1
16
Discussion paper series / IZA
16
Journal of business research : JBR
16
Social Indicators Research
16
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
16
CEMMAP working papers / Centre for Microdata Methods and Practice
15
Econometric reviews
15
Finance research letters
15
Journal of financial economics
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SpringerLink / Bücher
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1
Development and validation of quality management constructs for software industries : an empirical investigation from India
Digalwar, A. K.
;
Haridas, P.
;
Joseph, I. Nelson
- In:
International journal of services and operations management
17
(
2014
)
4
,
pp. 453-478
Persistent link: https://www.econbiz.de/10010410861
Saved in:
2
Service quality dimensions : an empirical investigation of commercial banks in India using SERVQUAL
Arora, Hitesh
;
Arora, Padmasai
- In:
International journal of services and operations management
21
(
2015
)
1
,
pp. 50-72
Persistent link: https://www.econbiz.de/10011403656
Saved in:
3
An integrated approach for designing office chair with ergonomic consideration
Mohanty, Pragyan Paramita
;
Mahapatra, Siba Sankar
- In:
International journal of services and operations management
17
(
2014
)
2
,
pp. 194-220
Persistent link: https://www.econbiz.de/10010389948
Saved in:
4
Developing a scale for service quality measurement in banks
Asif, Muhammad
;
Awan, Muhammad Usman
;
Jajja, Muhammad …
- In:
International journal of services and operations management
23
(
2016
)
2
,
pp. 153-168
Persistent link: https://www.econbiz.de/10011584478
Saved in:
5
Importance of SERVQUAL dimensions in leveraging service quality in insurance industry from the perspective of different cultural and socioeconomic environment : a SEM approach
Kumar, R. Meikanda Ganesh
;
Jothimurugan, T.
;
Anbuoli, P.
- In:
International journal of services and operations management
30
(
2018
)
1
,
pp. 98-119
Persistent link: https://www.econbiz.de/10011878423
Saved in:
6
Egypt as a macro-tourist destination: tourism services quality and positioning
Eraqi, Mohammed I.
- In:
International journal of services and operations management
3
(
2007
)
3
,
pp. 297-315
Persistent link: https://www.econbiz.de/10003471851
Saved in:
7
The influence of mall shopping environment and motives on shoppers' response : a conceptual model and empirical evidence
Akroush, Mamoun N.
;
Abu-ElSamen, Amjad A.
;
Jaradat, …
- In:
International journal of services and operations management
10
(
2011
)
2
,
pp. 168-198
Persistent link: https://www.econbiz.de/10009313090
Saved in:
8
Refinement of internet banking service quality scale : a confirmatory factor analysis approach
Adil, Mohd
;
Akhtar, Asif
;
Khan, Mohammed Naved
- In:
International journal of services and operations management
14
(
2013
)
3
,
pp. 336-354
Persistent link: https://www.econbiz.de/10009720938
Saved in:
9
An empirical analysis on the impact of risk on customer loyalty in electronic commerce
Ramanathan, Ramakrishnan
- In:
International journal of services and operations management
9
(
2011
)
2
,
pp. 183-201
Persistent link: https://www.econbiz.de/10009270121
Saved in:
10
A combined confimatory factor analysis and fuzzy-analytic hierarchy process-TOPSIS (CFAT) framework for measurement of airline service quality
Raut, Rakesh D.
;
Kamble, Sachin S.
;
Jha, Manoj Kumar
- In:
International journal of services and operations management
23
(
2016
)
3
,
pp. 347-386
Persistent link: https://www.econbiz.de/10011588612
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