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~isPartOf:"International journal of services and operations management"
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Qualitätssicherung in kleinere...
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Quality management
90
Qualitätsmanagement
90
Dienstleistungsqualität
30
Service quality
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KMU
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SME
26
India
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Indien
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Customer satisfaction
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Devadasan, S. R.
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Smith, Alan D.
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Murugesh, R.
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Vinodh S
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Al-Khalili, Amjad
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Alawamleh, Mohammad
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Amjad Khalili
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Bhutta, Mohammed Khurrum
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Karim, A. N. Mustafizul
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Mathiyazhagan, Maathai K.
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Md Yusof Ismail
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Min, Ho-key
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Paranitharan, K. P.
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Shalij, P. R.
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International journal of services and operations management
Small business economics : an entrepreneurship journal
592
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
535
International journal of productivity and quality management : IJPQM
510
SpringerLink / Bücher
430
The TQM journal : the international review of organizational improvement
425
International journal of quality & reliability management
409
International journal of production research
406
International journal of entrepreneurship and small business
334
Journal of business research : JBR
325
Europäische Hochschulschriften / 5
283
Journal of small business and enterprise development
276
International journal of production economics
260
Total quality management & business excellence
258
Journal of small business management : JSBM ; a joint publ. 4 times a year of the International Council for Small Business and the West Virginia University Bureau of Business Research
206
International small business journal : researching entrepreneurship
197
International journal of six sigma and competitive advantage : IJSSCA
187
Quality management journal : QMJ
180
Cogent business & management
179
Internationales Gewerbearchiv : IGA ; Zeitschrift für Klein- und Mittelunternehmen
179
Springer eBook Collection
165
Small business economics : an international journal
163
Technological forecasting & social change : an international journal
151
Schriften zur Mittelstandsforschung
139
Working paper
137
European research studies
130
IFM-Materialien
130
International business review : the official journal of the European International Business Academy
128
International journal of business and globalisation : IJBG
127
International journal of technology management : IJTM
127
International journal of globalisation and small business : IJGSB
125
Journal of open innovation : technology, market, and complexity
118
NBER working paper series
117
International entrepreneurship and management journal
116
Policy research working paper : WPS
115
Technovation : the international journal of technological innovation, entrepreneurship and technology management
114
Journal of small business and entrepreneurship : JSBE ; the journal of the Canadian Council for Small Business and Entrepreneurship
112
Industrial marketing management : the international journal for industrial and high-tech firms
109
European journal of operational research : EJOR
108
Journal of international entrepreneurship
108
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ECONIS (ZBW)
112
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1
DOLADMAICS : a model for implementing Lean Six sigma in contemporary SMEs
Gnanaraj, S. Michael
;
Devadasan, S. R.
;
Murugesh, R.
; …
- In:
International journal of services and operations management
7
(
2010
)
4
,
pp. 440-464
Persistent link: https://www.econbiz.de/10008749735
Saved in:
2
Causes of reluctance of Indian manufacturing SMEs in adopting total quality management
Majumdar, Jyoti Prakas
;
Kundum, Goutam Kumar
;
Manohar, …
- In:
International journal of services and operations management
32
(
2019
)
3
,
pp. 362-386
Persistent link: https://www.econbiz.de/10012009027
Saved in:
3
Modelling of barriers and initiatives of continuous improvement approach for enhancing the performance of SMEs of Northern India
Jagdeep Singh
;
Harwinder Singh
- In:
International journal of services and operations management
29
(
2018
)
2
,
pp. 184-213
Persistent link: https://www.econbiz.de/10011849908
Saved in:
4
Integrating fuzzy MCDM methodology to investigate quality management practices in Indian digital service SMEs
Basu, Rana
;
Bhola, Prabha
- In:
International journal of services and operations management
25
(
2016
)
2
,
pp. 173-205
Persistent link: https://www.econbiz.de/10011636414
Saved in:
5
Assuring quality at the source with varying worker skills : economic justification of the online repair policy
Shin, Dooyoung
;
Min, Ho-key
- In:
International journal of services and operations management
4
(
2008
)
6
,
pp. 709-729
Persistent link: https://www.econbiz.de/10003765133
Saved in:
6
Integrated quality management and sustainability for enhancing the competitiveness of tourism in Egypt
Eraqi, Mohammed I.
- In:
International journal of services and operations management
5
(
2009
)
1
,
pp. 14-28
Persistent link: https://www.econbiz.de/10003811172
Saved in:
7
A closed-loop recycling system with a minimum allowed quality level on returned products
Hwang, Hark
;
Ko, Young Dae
;
Yune, Sang Hun
;
Ko, Chang Seong
- In:
International journal of services and operations management
5
(
2009
)
6
,
pp. 758-773
Persistent link: https://www.econbiz.de/10003903503
Saved in:
8
Managing healthcare quality in project management framework
Dey, Prasanta K.
;
Hariharan, Seetharaman
;
Chen, Deryk
- In:
International journal of services and operations management
3
(
2007
)
3
,
pp. 261-278
Persistent link: https://www.econbiz.de/10003471842
Saved in:
9
Service quality programme developments and lean management aspects : a multi-case study
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10008647387
Saved in:
10
The strategic concerns of quality assurance : case study of large reputable firms in the service sector
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
3
,
pp. 275-299
Persistent link: https://www.econbiz.de/10008798971
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