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~isPartOf:"International journal of services and operations management"
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Quality management
90
Qualitätsmanagement
90
Dienstleistungsqualität
30
Service quality
30
India
20
Indien
20
Customer satisfaction
17
Kundenzufriedenheit
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service quality
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Devadasan, S. R.
6
Murugesh, R.
3
Smith, Alan D.
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Vinodh S
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Al-Khalili, Amjad
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Amjad Khalili
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Baker, Timothy
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Bhutta, Mohammed Khurrum
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Chiarini, Andrea
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Digalwar, A. K.
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Kumar, Raj
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Mathiyazhagan, Maathai K.
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Md Yusof Ismail
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Min, Ho-key
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Paranitharan, K. P.
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Shalij, P. R.
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Sohani, Nagendra
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Subari, Khairanum
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Basu, Rana
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Bhasin, Harsh V.
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International journal of services and operations management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
533
IMF Working Papers
531
International journal of productivity and quality management : IJPQM
484
International journal of production research
431
The TQM journal : the international review of organizational improvement
420
International journal of quality & reliability management
413
MPRA Paper
292
SpringerLink / Bücher
279
International journal of production economics
255
Total quality management & business excellence
250
IMF Staff Country Reports
240
SOEP survey papers
236
European journal of operational research : EJOR
231
International journal of six sigma and competitive advantage : IJSSCA
186
Nachrichten für Aussenhandel : NfA ; Märkte, Trends, Geschäftschancen
183
International journal of forecasting
181
Quality management journal : QMJ
177
International Journal of Quality & Reliability Management
171
Verwaltung & Management : VM ; Zeitschrift für moderne Verwaltung
170
Statistik des Auslandes
166
Europäische Hochschulschriften / 5
159
ILO Working Papers
144
Economics letters
129
Working paper / National Bureau of Economic Research, Inc.
129
Journal of econometrics
127
NBER working paper series
124
Journal of business & economic statistics : JBES ; a publication of the American Statistical Association
115
Discussion paper series / IZA
109
Public management review
108
Working Paper
104
Springer eBook Collection
103
NBER Working Paper
98
ECB Working Paper
97
Working paper
95
Technological forecasting & social change : an international journal
93
Foresight
92
International Journal of Operations & Production Management
92
CEPR Discussion Papers
91
CESifo working papers
90
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ECONIS (ZBW)
92
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1
Quality management system and sustainability : a Malaysian perspective
Amjad Khalili
;
Md Yusof Ismail
;
Karim, A. N. Mustafizul
- In:
International journal of services and operations management
30
(
2018
)
3
,
pp. 286-317
Persistent link: https://www.econbiz.de/10011919297
Saved in:
2
Exploratory study of adoption of lean management practices in Pakistani textile firms
Bhutta, Mohammed Khurrum
;
Rosado-Feger, Ana L.
;
Huq, Faizul
- In:
International journal of services and operations management
15
(
2013
)
3
,
pp. 338-357
Persistent link: https://www.econbiz.de/10010127943
Saved in:
3
A unique support vector regression for improved modelling and
forecasting
of short-term gasoline consumption in railway systems
Azadeh, Mohammad Ali
;
Boskabadi, Azam
;
Pashapour, Shima
- In:
International journal of services and operations management
21
(
2015
)
2
,
pp. 217-237
Persistent link: https://www.econbiz.de/10011380081
Saved in:
4
Effects of managers' communication and satisfaction on their perceived importance of value chain sustainability
Kim, Bowon
;
Kim, Sunghak
- In:
International journal of services and operations management
25
(
2016
)
1
,
pp. 21-47
Persistent link: https://www.econbiz.de/10011593358
Saved in:
5
Assuring quality at the source with varying worker skills : economic justification of the online repair policy
Shin, Dooyoung
;
Min, Ho-key
- In:
International journal of services and operations management
4
(
2008
)
6
,
pp. 709-729
Persistent link: https://www.econbiz.de/10003765133
Saved in:
6
Integrated quality management and sustainability for enhancing the competitiveness of tourism in Egypt
Eraqi, Mohammed I.
- In:
International journal of services and operations management
5
(
2009
)
1
,
pp. 14-28
Persistent link: https://www.econbiz.de/10003811172
Saved in:
7
A closed-loop recycling system with a minimum allowed quality level on returned products
Hwang, Hark
;
Ko, Young Dae
;
Yune, Sang Hun
;
Ko, Chang Seong
- In:
International journal of services and operations management
5
(
2009
)
6
,
pp. 758-773
Persistent link: https://www.econbiz.de/10003903503
Saved in:
8
Managing healthcare quality in project management framework
Dey, Prasanta K.
;
Hariharan, Seetharaman
;
Chen, Deryk
- In:
International journal of services and operations management
3
(
2007
)
3
,
pp. 261-278
Persistent link: https://www.econbiz.de/10003471842
Saved in:
9
Service quality programme developments and lean management aspects : a multi-case study
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10008647387
Saved in:
10
The strategic concerns of quality assurance : case study of large reputable firms in the service sector
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
3
,
pp. 275-299
Persistent link: https://www.econbiz.de/10008798971
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