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~isPartOf:"International journal of services and operations management"
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Dienstleistungsmanagement
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9
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Dienstleistungsqualität
7
Service quality
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Betriebliche Wertschöpfung
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service management
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Jaaron, Ayham A. M.
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International journal of services and operations management
SpringerLink / Bücher
212
Journal of service management
81
The service industries journal
73
The journal of services marketing
69
Journal of business research : JBR
57
Journal of service research : JSR
57
Schriften zum Produktionsmanagement
57
Başbakanlık Devlet Istatistik Enstitüsü, Yayin
56
Ifo Schnelldienst
54
International journal of business information systems : IJBIS
47
International journal of hospitality management
46
Springer eBook Collection / Business and Economics
45
Management information systems : mis quarterly
43
Springer eBook Collection
42
Gabler Edition Wissenschaft
40
Information systems and e-business management : ISeB
39
International journal of services technology and management
38
Management science : journal of the Institute for Operations Research and the Management Sciences
36
Research
34
FFB-Diskussionspapiere / Forschungsinstitut Freie Berufe, Universität Lüneburg
33
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
32
Voprosy ėkonomiki : ordena trudovogo krasnogo znameni ežemesjačnyj žurnal ; Vserossijskoe ėkonomičeskoe izdanie
32
FFB-Diskussionspapier
31
Industrial marketing management : the international journal for industrial and high-tech firms
30
Journal of retailing and consumer services
30
Information systems management
29
The journal of strategic information systems : incorporating International Information Systems
29
Europäische Hochschulschriften / 5
28
Forum Dienstleistungsmanagement
28
International journal of production research
28
International journal of production economics
27
Services marketing quarterly
27
European journal of operational research : EJOR
25
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
25
International journal of contemporary hospitality management
23
Prace naukowe Akademii Ekonomicznej Imienia Oskara Langego we Wrocławiu
23
Working paper / National Bureau of Economic Research, Inc.
23
Schriftenreihe innovatives Dienstleistungsmanagement
22
The journal of business & industrial marketing
22
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ECONIS (ZBW)
23
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1
Better user-developer communication in service development by collaborative physical modelling
Helminen, Pia
;
Mäkinen, Samuli
;
Holopainen, Mari
- In:
International journal of services and operations management
23
(
2016
)
2
,
pp. 169-186
Persistent link: https://www.econbiz.de/10011584480
Saved in:
2
Innovation development in service firms : a three-model perspective
Anning-Dorson, Thomas
- In:
International journal of services and operations management
28
(
2017
)
1
,
pp. 64-80
Persistent link: https://www.econbiz.de/10011813446
Saved in:
3
Towards an efficient IS service management: the internal customers' zone of tolerance
Ribeiro, Hugo
;
Barbosa, Belem
- In:
International journal of services and operations management
28
(
2017
)
2
,
pp. 141-162
Persistent link: https://www.econbiz.de/10011859672
Saved in:
4
Analysing courts as a professional service operations management environment
Pekkanen, Petra
;
Puolakka, Tiina
;
Pirttilä, Timo
- In:
International journal of services and operations management
29
(
2018
)
3
,
pp. 332-358
Persistent link: https://www.econbiz.de/10011849973
Saved in:
5
Optimal service policies under learning effects
Ryder, Geoffrey S.
;
Ross, Kevin G.
;
Musacchio, John T.
- In:
International journal of services and operations management
4
(
2008
)
6
,
pp. 631-651
Persistent link: https://www.econbiz.de/10003765121
Saved in:
6
The logic for increasing service revenue in product manufacturing companies
Gebauer, Heiko
- In:
International journal of services and operations management
3
(
2007
)
4
,
pp. 394-410
Persistent link: https://www.econbiz.de/10003543780
Saved in:
7
Framework to optimise the inventory centralisation/decentralisation degree and feeding policy in assembly systems
Battini, Daria
;
Faccio, Maurizio
;
Persona, Alessandro
; …
- In:
International journal of services and operations management
6
(
2010
)
2
,
pp. 184-205
Persistent link: https://www.econbiz.de/10003942671
Saved in:
8
Special issue: Service and operations management in 21st century organisations
Gunasekaran, Angappa
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003942677
Saved in:
9
A comparison of competing structural models in call centres : prospects for value creation
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
International journal of services and operations management
10
(
2011
)
3
,
pp. 294-315
Persistent link: https://www.econbiz.de/10009376035
Saved in:
10
An integrated closed-loop model for service performance management
Parameshwaran, R.
;
Srinivasan, P. S. S.
- In:
International journal of services and operations management
4
(
2008
)
1
,
pp. 34-55
Persistent link: https://www.econbiz.de/10003629647
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