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~isPartOf:"International journal of services and operations management"
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Performance measurement
48
Performance-Messung
48
Dienstleistungsqualität
16
Service quality
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Dienstleistungsmanagement
13
Service management
13
Lieferkette
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Production management
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Produktionswirtschaft
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Unternehmenserfolg
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performance measurement
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Shirouyehzad, Hadi
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Arabzad, S. Mohammad
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Battini, Daria
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Devadasan, S. R.
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Jajja, Muhammad Shakeel Sadiq
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Karppinen, Henri
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Khairul Anuar Mohd Ali
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Maharaja, R.
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Main, Naser Alolayyan
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Persona, Alessandro
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Sakthivel, M.
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Seppänen, Kaisa
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Sgarbossa, Fabio
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Shahin, Arash
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Adel, Riham
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International journal of services and operations management
SpringerLink / Bücher
322
International journal of production research
206
International journal of production economics
159
Journal of business research : JBR
153
The international journal of productivity and performance management : IJPPM
146
The service industries journal
126
Public performance & management review
113
International journal of hospitality management
110
Benchmarking : an international journal ; BIJ
102
International journal of business information systems : IJBIS
102
European journal of operational research : EJOR
98
International journal of productivity and quality management : IJPQM
97
Journal of service management
94
The international journal of productivity and performance management
88
Omega : the international journal of management science
84
Industrial marketing management : the international journal for industrial and high-tech firms
82
Information systems and e-business management : ISeB
82
The journal of services marketing
78
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
76
Management science : journal of the Institute for Operations Research and the Management Sciences
75
Measuring business excellence : the journal of organizational performance management
68
Springer eBook Collection / Business and Economics
68
Working paper / National Bureau of Economic Research, Inc.
68
International journal of services technology and management
67
NBER working paper series
67
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
66
Springer eBook Collection
64
International journal of business process integration and management : IJBPIM
63
The journal of business & industrial marketing
62
Gabler Edition Wissenschaft
61
Public management review
61
Business process management journal
60
Journal of service research : JSR
60
International journal of quality & reliability management
59
Tourism management : research, policies, practice
59
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
58
Schriften zum Produktionsmanagement
57
Başbakanlık Devlet Istatistik Enstitüsü, Yayin
56
Management accounting research
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ECONIS (ZBW)
69
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1
Towards an efficient IS service management: the internal customers' zone of tolerance
Ribeiro, Hugo
;
Barbosa, Belem
- In:
International journal of services and operations management
28
(
2017
)
2
,
pp. 141-162
Persistent link: https://www.econbiz.de/10011859672
Saved in:
2
Better user-developer communication in service development by collaborative physical modelling
Helminen, Pia
;
Mäkinen, Samuli
;
Holopainen, Mari
- In:
International journal of services and operations management
23
(
2016
)
2
,
pp. 169-186
Persistent link: https://www.econbiz.de/10011584480
Saved in:
3
Innovation development in service firms : a three-model perspective
Anning-Dorson, Thomas
- In:
International journal of services and operations management
28
(
2017
)
1
,
pp. 64-80
Persistent link: https://www.econbiz.de/10011813446
Saved in:
4
Analysing courts as a professional service operations management environment
Pekkanen, Petra
;
Puolakka, Tiina
;
Pirttilä, Timo
- In:
International journal of services and operations management
29
(
2018
)
3
,
pp. 332-358
Persistent link: https://www.econbiz.de/10011849973
Saved in:
5
A framework for a customer approach to performance measurement in a service context
Ukko, Juhani
;
Pekkola, Sanna
- In:
International journal of services and operations management
22
(
2015
)
2
,
pp. 210-220
Persistent link: https://www.econbiz.de/10011522569
Saved in:
6
Impact of service co-creation on performance of firms : the mediating role of market oriented strategies
Verma, Rajeev
;
Rajagopal
;
Mercado, Pável Reyes
- In:
International journal of services and operations management
15
(
2013
)
4
,
pp. 449-466
Persistent link: https://www.econbiz.de/10009786589
Saved in:
7
Optimal service policies under learning effects
Ryder, Geoffrey S.
;
Ross, Kevin G.
;
Musacchio, John T.
- In:
International journal of services and operations management
4
(
2008
)
6
,
pp. 631-651
Persistent link: https://www.econbiz.de/10003765121
Saved in:
8
The logic for increasing service revenue in product manufacturing companies
Gebauer, Heiko
- In:
International journal of services and operations management
3
(
2007
)
4
,
pp. 394-410
Persistent link: https://www.econbiz.de/10003543780
Saved in:
9
Framework to optimise the inventory centralisation/decentralisation degree and feeding policy in assembly systems
Battini, Daria
;
Faccio, Maurizio
;
Persona, Alessandro
; …
- In:
International journal of services and operations management
6
(
2010
)
2
,
pp. 184-205
Persistent link: https://www.econbiz.de/10003942671
Saved in:
10
Special issue: Service and operations management in 21st century organisations
Gunasekaran, Angappa
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003942677
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