Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of services and operations management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Development and validation of...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Quality management
88
Qualitätsmanagement
88
Dienstleistungsqualität
31
Service quality
31
India
22
Indien
22
Customer satisfaction
17
Kundenzufriedenheit
17
service quality
16
Erfolgsfaktor
12
Lean Production
12
Lean production
12
Success factor
12
Industrie
11
Lieferkette
11
Manufacturing industries
11
Performance measurement
11
Performance-Messung
11
Supply chain
11
TQM
10
Business process management
9
Prozessmanagement
9
Hospital
8
Krankenhaus
8
Six Sigma
8
total quality management
8
AHP approach
7
AHP-Verfahren
7
Dienstleistungssektor
7
Fuzzy sets
7
Fuzzy-Set-Theorie
7
Lean Management
7
Lean management
7
Service industry
7
Consumer behaviour
6
Konsumentenverhalten
6
SERVQUAL
6
Structural equation model
6
Strukturgleichungsmodell
6
Automotive industry
5
more ...
less ...
Online availability
All
Undetermined
13
Type of publication
All
Article
99
Type of publication (narrower categories)
All
Article in journal
99
Aufsatz in Zeitschrift
99
Case study
5
Fallstudie
5
Language
All
English
99
Author
All
Devadasan, S. R.
6
Murugesh, R.
3
Smith, Alan D.
3
Vinodh S
3
Al-Khalili, Amjad
2
Amjad Khalili
2
Baker, Timothy
2
Chiarini, Andrea
2
Digalwar, A. K.
2
Digalwar, Abhijeet K.
2
Garg, Dixit
2
Gupta, Vineet
2
Jegadheesan, C.
2
Jenab, Kouroush
2
Kamakoty, Juhi
2
Karim, A. N. Mustafizul
2
Kumar, Raj
2
Mathiyazhagan, Maathai K.
2
Md Yusof Ismail
2
Min, Ho-key
2
Paranitharan, K. P.
2
Shalij, P. R.
2
Sohani, Nagendra
2
Subari, Khairanum
2
Adams, Stephanie G.
1
Afruzi, Elham Nabipoor
1
Akbulut, Asli Yagmur
1
Al-Hawary, Sulieman Ibraheem Shelash
1
Al-Nady, Bahaà Abdul-Hafez Attallah
1
Alawamleh, Mohammad
1
Anbuoli, P.
1
Antunes, Marina Godinho
1
Ashley, Nancy W.
1
Asika, Nnamdi M.
1
Asokan, P.
1
Awolusi, Olawumi Dele
1
Babbar, Sunil
1
Babu, T. Ramesh
1
Basu, Rana
1
Bauer, Gerhard
1
more ...
less ...
Published in...
All
International journal of services and operations management
SpringerLink / Bücher
647
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
541
International journal of productivity and quality management : IJPQM
499
The TQM journal : the international review of organizational improvement
427
International journal of quality & reliability management
409
International journal of production research
373
Total quality management & business excellence
267
Discussion paper series / IZA
219
International journal of production economics
215
Europäische Hochschulschriften / 5
208
International Journal of Quality & Reliability Management
202
Springer eBook Collection
194
International journal of six sigma and competitive advantage : IJSSCA
187
Quality management journal : QMJ
181
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
170
Gabler Edition Wissenschaft
168
International journal for research in vocational education and training : IJRVET
155
International journal of project management : the journal of The International Project Management Association
146
Working paper / National Bureau of Economic Research, Inc.
141
Journal of business research : JBR
124
NBER working paper series
117
Mitteilungen aus der Arbeitsmarkt- und Berufsforschung
111
NBER Working Paper
108
ILO Working Papers
104
IZA Discussion Paper
102
IZA Discussion Papers
101
Research
101
European journal of operational research : EJOR
98
Harvard business review : HBR
98
Springer eBook Collection / Business and Economics
96
IMF Staff Country Reports
93
Business process management journal
92
CEDEFOP document
88
Working paper
88
Industrial marketing management : the international journal for industrial and high-tech firms
85
International journal of quality and service sciences
84
Wirtschaftsdienst
84
The TQM Magazine
83
Harvard-Business-Manager : das Wissen der Besten
78
more ...
less ...
Source
All
ECONIS (ZBW)
99
Showing
1
-
10
of
99
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Development and validation of quality management constructs for software industries : an empirical investigation from India
Digalwar, A. K.
;
Haridas, P.
;
Joseph, I. Nelson
- In:
International journal of services and operations management
17
(
2014
)
4
,
pp. 453-478
Persistent link: https://www.econbiz.de/10010410861
Saved in:
2
An instrument for identification of critical factors for quality and productivity improvement in sponge iron industry
Shrivastava, R. L.
;
Gorantiwar, Vinod S.
- In:
International journal of services and operations management
19
(
2014
)
3
,
pp. 377-412
Persistent link: https://www.econbiz.de/10011281693
Saved in:
3
Measuring the service quality of luxury hotel chains in the USA
Min, Ho-key
- In:
International journal of services and operations management
30
(
2018
)
4
,
pp. 465-479
Persistent link: https://www.econbiz.de/10011927282
Saved in:
4
Understanding the importance of total quality management dimensions : critical review of soft and hard aspects
Al-Khalili, Amjad
;
Subari, Khairanum
- In:
International journal of services and operations management
18
(
2014
)
4
,
pp. 468-482
Persistent link: https://www.econbiz.de/10010474966
Saved in:
5
The interrelationship between ISO 9000 and total quality management : an empirical investigation with a focus on soft and hard TQM dimensions
Al-Khalili, Amjad
;
Subari, Khairanum
- In:
International journal of services and operations management
18
(
2014
)
4
,
pp. 429-448
Persistent link: https://www.econbiz.de/10010474968
Saved in:
6
Sales force behaviour and best practice pricing drive a product's return on investment
Baker, Timothy
;
Collier, David A.
;
Jayaraman, Vaidy
- In:
International journal of services and operations management
28
(
2017
)
3
,
pp. 335-358
Persistent link: https://www.econbiz.de/10011862544
Saved in:
7
Studying the impact of challenges training system on effectiveness of human resources management practices (case study: Iran's petrochimical industry)
Teimouri, Hadi
;
Moazami, Mansour
;
Jenab, Kouroush
- In:
International journal of services and operations management
21
(
2015
)
4
,
pp. 420-434
Persistent link: https://www.econbiz.de/10011391673
Saved in:
8
Transfer climate and transfer of training : the mediating role of transfer intention in hospitality organisations
Jaidev, Uma Pricilda
- In:
International journal of services and operations management
31
(
2018
)
1
,
pp. 19-39
Persistent link: https://www.econbiz.de/10011981090
Saved in:
9
Assuring quality at the source with varying worker skills : economic justification of the online repair policy
Shin, Dooyoung
;
Min, Ho-key
- In:
International journal of services and operations management
4
(
2008
)
6
,
pp. 709-729
Persistent link: https://www.econbiz.de/10003765133
Saved in:
10
Integrated quality management and sustainability for enhancing the competitiveness of tourism in Egypt
Eraqi, Mohammed I.
- In:
International journal of services and operations management
5
(
2009
)
1
,
pp. 14-28
Persistent link: https://www.econbiz.de/10003811172
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
