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~isPartOf:"International journal of services and operations management"
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Dienstleistungsqualität
102
Service quality
102
Multi-criteria analysis
68
Multikriterielle Entscheidungsanalyse
68
Customer satisfaction
55
Kundenzufriedenheit
55
AHP approach
51
AHP-Verfahren
51
Quality management
36
Qualitätsmanagement
36
service quality
34
India
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Fuzzy sets
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Indien
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Consumer behaviour
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Lieferkette
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Supply chain
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Relationship marketing
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Lieferantenbewertung
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Supplier evaluation
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Mathematical programming
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Mathematische Optimierung
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Performance measurement
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Performance-Messung
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customer satisfaction
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Dienstleistungssektor
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Service industry
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MCDM
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AHP
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Customer service
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Gesundheitsversorgung
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Gesundheitswesen
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Mahapatra, Siba Sankar
8
Datta, Saurav
5
Kamble, Sachin S.
5
Raut, Rakesh D.
5
Shahin, Arash
5
Shirouyehzad, Hadi
5
Karppinen, Henri
4
Kodali, Rambabu
4
Soofifard, Rahman
4
Adil, Mohd
3
Dabestani, Reza
3
Huiskonen, Janne
3
Kamakoty, Juhi
3
Min, Ho-key
3
Seppänen, Kaisa
3
Sohani, Nagendra
3
Vinodh, S.
3
Akroush, Mamoun N.
2
Anand, G.
2
Aryanezhad, Mir-Bahador
2
Asif, Muhammad
2
Babu, A. Subash
2
Bagodi, Virupaxi
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Bhasin, Harsh V.
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Chaudhuri, Ranjan
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Das, Debadyuti
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Digalwar, Abhijeet K.
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Ebrahimi, Mohsen
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Fazlollahtabar, Hamed
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Fernando, Yudi
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Franceschini, Fiorenzo
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Joo, Seong-Jong
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Khan, Mohammed Naved
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Khare, Arpita
2
Koivuniemi, Jouni
2
Li, Yibai
2
Lotfi, Farhad Hosseinzadeh
2
Mahanty, Biswajit
2
Parthiban, P.
2
Ravikumar, M. M.
2
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International journal of services and operations management
International journal of hospitality management
1,272
European journal of operational research : EJOR
643
International journal of contemporary hospitality management
467
Tourism management : research, policies, practice
410
Journal of business research : JBR
391
Journal of retailing and consumer services
389
International journal of production research
385
The service industries journal
367
Working paper / National Bureau of Economic Research, Inc.
345
Journal of hospitality marketing & management
307
NBER working paper series
302
NBER Working Paper
267
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
248
Journal of travel and tourism marketing
231
SpringerLink / Bücher
230
The journal of services marketing
222
Omega : the international journal of management science
221
International journal of production economics
215
Journal of air transport management
209
Computers & operations research : and their applications to problems of world concern ; an international journal
206
International journal of productivity and quality management : IJPQM
203
International Journal of Contemporary Hospitality Management
189
Tourism economics : the business and finance of tourism and recreation
187
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
185
Auditing : a journal of practice & theory
180
IZA Discussion Papers
169
Discussion paper series / IZA
163
International journal of quality & reliability management
162
Technological forecasting & social change : an international journal
156
Services marketing quarterly
153
International journal of business information systems : IJBIS
144
Service business
142
The TQM journal : the international review of organizational improvement
142
Tourism management perspectives : TMP
141
Journal of the Operational Research Society
139
Journal of Services Marketing
135
Socio-economic planning sciences : the international journal of public sector decision-making
130
Cogent business & management
128
International journal of quality and service sciences
117
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ECONIS (ZBW)
195
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1
A combined confimatory factor analysis and fuzzy-analytic hierarchy process-TOPSIS (CFAT) framework for measurement of airline service quality
Raut, Rakesh D.
;
Kamble, Sachin S.
;
Jha, Manoj Kumar
- In:
International journal of services and operations management
23
(
2016
)
3
,
pp. 347-386
Persistent link: https://www.econbiz.de/10011588612
Saved in:
2
Ranking value proposition elements of an Iranian steel-making company using a multi-attribute decision-making model
Yavari, Zahra
;
Ranjbarian, Bahram
;
Ketabi, Saeedeh
- In:
International journal of services and operations management
23
(
2016
)
3
,
pp. 277-297
Persistent link: https://www.econbiz.de/10011588157
Saved in:
3
Integrating fuzzy MCDM methodology to investigate quality management practices in Indian digital service SMEs
Basu, Rana
;
Bhola, Prabha
- In:
International journal of services and operations management
25
(
2016
)
2
,
pp. 173-205
Persistent link: https://www.econbiz.de/10011636414
Saved in:
4
AHP-PROMETHEE
integrated approach for agile concept selection
Vinodh, S.
;
Patil, Adithya
;
Balagi, T. S. Sai
; …
- In:
International journal of services and operations management
18
(
2014
)
4
,
pp. 449-467
Persistent link: https://www.econbiz.de/10010474967
Saved in:
5
Multicriteria decision making in electricity demand management: the case of Kuwait
Hajeeh, Mohammed
- In:
International journal of services and operations management
6
(
2010
)
4
,
pp. 423-442
Persistent link: https://www.econbiz.de/10003997657
Saved in:
6
An integrated fuzzy-
AHP
-LP (FAHLP) approach for supplier selection and purchasing decisions
Raut, Rakesh D.
;
Bhasin, Harsh V.
;
Kamble, Sachin S.
; …
- In:
International journal of services and operations management
10
(
2011
)
1
,
pp. 400-425
Persistent link: https://www.econbiz.de/10009382430
Saved in:
7
An integrated method using
AHP
, DEA and GP for evaluating supply sources
Kumar, K. Sunil
;
Babu, A. Subash
- In:
International journal of services and operations management
11
(
2012
)
2
,
pp. 123-150
Persistent link: https://www.econbiz.de/10009503748
Saved in:
8
Multi-criteria decision-making for automobile purchase using an integrated analytical quality fuzzy (AQF) technique
Raut, Rakesh D.
;
Bhasin, Harsh V.
;
Kamble, Sachin S.
- In:
International journal of services and operations management
10
(
2011
)
2
,
pp. 136-167
Persistent link: https://www.econbiz.de/10009313094
Saved in:
9
An application of analytic network process for the selection of cellular manufacturing systems
Kodali, Rambabu
;
Anand, G.
;
Reddy, Matta Udaykiran
- In:
International journal of services and operations management
19
(
2014
)
3
,
pp. 287-318
Persistent link: https://www.econbiz.de/10011281697
Saved in:
10
Seafaring staff scheduling
Ammar, Mohamed Haykal
;
Benaissa, Mounir
;
Chabchoub, Habib
- In:
International journal of services and operations management
19
(
2014
)
2
,
pp. 229-249
Persistent link: https://www.econbiz.de/10011281702
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