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~isPartOf:"International journal of services and operations management"
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Methods for measuring total qu...
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Quality management
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Service quality
38
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Devadasan, S. R.
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Murugesh, R.
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Egilmez, Gokhan
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Shirouyehzad, Hadi
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Smith, Alan D.
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Vinodh S
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International journal of services and operations management
European journal of operational research : EJOR
827
International journal of production research
674
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
555
International journal of productivity and quality management : IJPQM
543
International journal of quality & reliability management
450
International journal of production economics
447
The TQM journal : the international review of organizational improvement
432
SpringerLink / Bücher
348
Journal of econometrics
332
International journal of theoretical and applied finance
329
Insurance / Mathematics & economics
293
Total quality management & business excellence
271
International Journal of Quality & Reliability Management
219
Economics letters
211
The international journal of productivity and performance management : IJPPM
201
Computers & operations research : and their applications to problems of world concern ; an international journal
200
Finance and stochastics
196
Journal of business & economic statistics : JBES ; a publication of the American Statistical Association
195
International journal of six sigma and competitive advantage : IJSSCA
189
Operations research
186
Nachrichten für Aussenhandel : NfA ; Märkte, Trends, Geschäftschancen
183
Quality management journal : QMJ
182
Quantitative finance
177
Discussion paper / Tinbergen Institute
175
Management science : journal of the Institute for Operations Research and the Management Sciences
172
Operations research letters
172
Omega : the international journal of management science
169
NBER working paper series
167
Mathematics of operations research
166
Statistik des Auslandes
166
NBER Working Paper
162
Benchmarking : an international journal ; BIJ
158
Journal of economic dynamics & control
155
Working paper / National Bureau of Economic Research, Inc.
147
Risks : open access journal
146
Econometric reviews
144
International Journal of Operations & Production Management
143
Econometrica : journal of the Econometric Society, an internat. society for the advancement of economic theory in its relation to statistics and mathematics
136
Computational economics
131
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ECONIS (ZBW)
144
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1
Sales force behaviour and best practice pricing drive a product's return on investment
Baker, Timothy
;
Collier, David A.
;
Jayaraman, Vaidy
- In:
International journal of services and operations management
28
(
2017
)
3
,
pp. 335-358
Persistent link: https://www.econbiz.de/10011862544
Saved in:
2
The impact of total quality management (TQM) on the hospital's performance : an empirical research
Khairul Anuar Mohd Ali
;
Main, Naser Alolayyan
- In:
International journal of services and operations management
15
(
2013
)
4
,
pp. 482-506
Persistent link: https://www.econbiz.de/10009786580
Saved in:
3
An overview of existing performance measurement frameworks in the context of world class manufacturing performance measurement
Digalwar, A. K.
;
Sangwan, K. S.
- In:
International journal of services and operations management
9
(
2011
)
1
,
pp. 60-82
Persistent link: https://www.econbiz.de/10009230741
Saved in:
4
Measuring service quality in Indian hospitals : an analysis of SERVQUAL model
Konsra, Pooja
;
Jha, Abhishek Kumar
- In:
International journal of services and operations management
24
(
2016
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011598293
Saved in:
5
Application of multi-grade fuzzy and ANFIS approaches for performance analysis of Lean Six Sigma system with sustainable considerations
Ruben, R. Ben
;
Vinodh S
;
Asokan, P.
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 239-261
Persistent link: https://www.econbiz.de/10012106460
Saved in:
6
Measuring the service quality of luxury hotel chains in the USA
Min, Ho-key
- In:
International journal of services and operations management
30
(
2018
)
4
,
pp. 465-479
Persistent link: https://www.econbiz.de/10011927282
Saved in:
7
Total quality management and quality certification : effects in organisational performance
Antunes, Marina Godinho
;
Quirós, Joaquín Texeira
; …
- In:
International journal of services and operations management
29
(
2018
)
4
,
pp. 439-461
Persistent link: https://www.econbiz.de/10011878292
Saved in:
8
Performance evaluation of TQM attainment in Indian manufacturing sector
Gupta, Vineet
;
Garg, Dixit
;
Kumar, Raj
- In:
International journal of services and operations management
29
(
2018
)
2
,
pp. 214-235
Persistent link: https://www.econbiz.de/10011849912
Saved in:
9
An empirical study of total quality management and its influences on nurses' attitude and service performance in healthcare organisations
Ju, Ki-Jung
;
Park, Byeonghwa
- In:
International journal of services and operations management
24
(
2016
)
2
,
pp. 147-166
Persistent link: https://www.econbiz.de/10011619972
Saved in:
10
Integrated management system : towards a new approach and a new model
El Yacoubi El Idrissi, Houda
;
Bouami, Driss
;
Charkaoui, …
- In:
International journal of services and operations management
19
(
2014
)
3
,
pp. 338-359
Persistent link: https://www.econbiz.de/10011281695
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