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~isPartOf:"International journal of services and operations management"
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Company quality assessments
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Quality management
90
Qualitätsmanagement
90
Dienstleistungsqualität
30
Service quality
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India
20
Indien
20
Customer satisfaction
16
Kundenzufriedenheit
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Devadasan, S. R.
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Smith, Alan D.
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Vinodh S
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Amjad Khalili
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Mathiyazhagan, Maathai K.
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Md Yusof Ismail
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Min, Ho-key
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International journal of services and operations management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
532
International journal of productivity and quality management : IJPQM
488
The TQM journal : the international review of organizational improvement
419
International journal of production research
412
International journal of quality & reliability management
408
The TQM Magazine
402
Total quality management & business excellence
256
International journal of production economics
212
International Journal of Quality & Reliability Management
191
International journal of six sigma and competitive advantage : IJSSCA
186
NBER working paper series
180
Quality management journal : QMJ
176
Working paper / National Bureau of Economic Research, Inc.
155
SpringerLink / Bücher
153
Discussion paper series / IZA
142
Business Process Management Journal
134
International Journal of Operations & Production Management
128
NBER Working Paper
125
European journal of operational research : EJOR
121
Journal of econometrics
119
Working paper
94
CESifo working papers
93
Discussion paper / Centre for Economic Policy Research
90
International journal of quality and service sciences
86
Business process management journal
80
Managerial Finance
70
Benchmarking : an international journal ; BIJ
69
IZA Discussion Paper
69
Industrial Management & Data Systems
69
International journal of process management and benchmarking : IJPMB
69
Europäische Hochschulschriften / 5
66
International journal of business excellence
66
PharmacoEconomics
65
The international journal of productivity and performance management : IJPPM
63
Springer eBook Collection
62
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
60
Journal of industrial engineering and management : JIEM
58
Amfiteatru economic : an economic and business research periodical
57
Econometric reviews
57
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ECONIS (ZBW)
96
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1
A proposed audit pattern for the shop-floor processes in
TQM
, Lean Six Sigma and ISO 9001 environments
Chiarini, Andrea
;
Vagnoni, Emidia
- In:
International journal of services and operations management
18
(
2014
)
2
,
pp. 159-178
Persistent link: https://www.econbiz.de/10010393863
Saved in:
2
Proposing a method for emplementing business process re-engineering
Mashhadi, Fereshteh
;
Azar, Adel
;
Shahin, Arash
- In:
International journal of services and operations management
20
(
2015
)
4
,
pp. 398-417
Persistent link: https://www.econbiz.de/10011403625
Saved in:
3
Business process reengineering framework and methodology : a critical study
Bhaskar, Hari Lal
- In:
International journal of services and operations management
29
(
2018
)
4
,
pp. 527-556
Persistent link: https://www.econbiz.de/10011878336
Saved in:
4
Alignment of dimensions towards
modelling
organisational supply chain agility
Mishra, Swagatika
;
Datta, Saurav
;
Mahapatra, Siba Sankar
; …
- In:
International journal of services and operations management
17
(
2014
)
1
,
pp. 88-106
Persistent link: https://www.econbiz.de/10010389450
Saved in:
5
Better user-developer communication in service development by collaborative physical
modelling
Helminen, Pia
;
Mäkinen, Samuli
;
Holopainen, Mari
- In:
International journal of services and operations management
23
(
2016
)
2
,
pp. 169-186
Persistent link: https://www.econbiz.de/10011584480
Saved in:
6
Throughput accounting : an overview and framework
Parkhi, Shilpa
;
Tamraparni, Madhusudhan
;
Punjabi, Lavesh
- In:
International journal of services and operations management
25
(
2016
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10011593349
Saved in:
7
The unprecedented commercialisation of Indian cricket : a study using total interpretive structural
modelling
Yeravdekar, Amay
;
Behl, Abhishek
- In:
International journal of services and operations management
31
(
2018
)
3
,
pp. 277-302
Persistent link: https://www.econbiz.de/10011978866
Saved in:
8
Assuring quality at the source with varying worker skills : economic justification of the online repair policy
Shin, Dooyoung
;
Min, Ho-key
- In:
International journal of services and operations management
4
(
2008
)
6
,
pp. 709-729
Persistent link: https://www.econbiz.de/10003765133
Saved in:
9
Integrated quality management and sustainability for enhancing the competitiveness of tourism in Egypt
Eraqi, Mohammed I.
- In:
International journal of services and operations management
5
(
2009
)
1
,
pp. 14-28
Persistent link: https://www.econbiz.de/10003811172
Saved in:
10
A closed-loop recycling system with a minimum allowed quality level on returned products
Hwang, Hark
;
Ko, Young Dae
;
Yune, Sang Hun
;
Ko, Chang Seong
- In:
International journal of services and operations management
5
(
2009
)
6
,
pp. 758-773
Persistent link: https://www.econbiz.de/10003903503
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