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~isPartOf:"International journal of services and operations management : IJSOM"
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Performance evaluation methods in the services sector : empirical study in hotels
Machado, Maria João Cardoso Vieira
;
Nunes, Catarina Rosa
- In:
International journal of services and operations …
37
(
2020
)
2
,
pp. 220-240
Persistent link: https://www.econbiz.de/10012521922
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