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Using time motion study to identify the determinants of patient satisfaction and impact of long appointment wait time : an empirical case of radiology department
Dhaliwal, Amandeep - In: International journal of services and operations … 41 (2022) 1/2, pp. 203-223
Persistent link: https://www.econbiz.de/10013257516
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Modelling patient satisfaction in healthcare
Bordoloi, Sanjeev K. - In: International journal of services and operations … 35 (2020) 3, pp. 339-358
Persistent link: https://www.econbiz.de/10012178832
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Patient satisfaction on hospital care services : a study with specific reference to beneficiaries of community-based health insurance schemes in India
Sumathi G. N.; Elango, J.; Thenmozhi, M. - In: International journal of services and operations … 46 (2023) 4, pp. 560-583
Persistent link: https://www.econbiz.de/10015062956