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The impact of red tape on citizen satisfaction : an experimental study
Tummers, Lars; Weske, Ulrike; Bouwman, Robin; … - In: International public management journal 19 (2016) 3, pp. 320-341
Persistent link: https://www.econbiz.de/10011517635
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The influence of high schools on developing public service motivation
Holt, Stephen B. - In: International public management journal 22 (2019) 1, pp. 127-175
Persistent link: https://www.econbiz.de/10012195072
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Government-to-government contracting : stewardship, agency, and substitution
Marvel, Mary K.; Marvel, Howard P. - In: International public management journal 11 (2008) 2, pp. 171-192
Persistent link: https://www.econbiz.de/10003753489
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What services are public? : what aspects of performance are to be ranked? ; the case of "services of general interest"
Walle, Steven van de - In: International public management journal 11 (2008) 3, pp. 256-274
Persistent link: https://www.econbiz.de/10003766492
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Rating the rankings : assessing international rankings of public service performance
Hood, Christopher; Dixon, Ruth; Beeston, Craig - In: International public management journal 11 (2008) 3, pp. 298-328
Persistent link: https://www.econbiz.de/10003766497
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Ranking and rating public services
Kelman, Steven (contributor) - 2008
Persistent link: https://www.econbiz.de/10003766513
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Complexity science : an alternative framework for understanding strategic management in public serving organizations
Paarlberg, Laurie E.; Bielefeld, Wolfgang - In: International public management journal 12 (2009) 2, pp. 236-260
Persistent link: https://www.econbiz.de/10003866397
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New perspectives on public service motivation : symposium introduction
Whitford, Andrew - In: International public management journal 13 (2010) 1, pp. 5-8
Persistent link: https://www.econbiz.de/10003971506
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Economics, public service motivation, and pay for performance : complements or substitutes?
Langbein, Laura I. - In: International public management journal 13 (2010) 1, pp. 9-23
Persistent link: https://www.econbiz.de/10003971510
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Antecedents or processes? : determinants of perceived effectiveness of interorganizational collaborations for public service delivery
Chen, Bin - In: International public management journal 13 (2010) 4, pp. 381-407
Persistent link: https://www.econbiz.de/10008825799