Wang, Wenbo; Keh, Hean Tat; Bolton, Lisa E. - In: Journal of Consumer Research 37 (2010) 1, pp. 80-97
This research proposes that consumers hold "lay theories of medicine" that guide their preferences and behaviors in the health domain. Lay theories of medicine incorporate lay beliefs about illnesses and symptoms (i.e., a form of lay diagnosis that may feature causal [un]certainty) and lay...