Purpose: Much of recent academic and professional interest in exploring digital transformation and enterprise systems has focused on the technology or the organizations' external forces, leaving internal factors, in particular employees, overlooked. The purpose of this paper is to explore...

Purpose: The purpose of this paper is to examine how public sector organizations become nimbler while retaining their resilience during digital transformation. Design/methodology/approach: The study adopts a hermeneutic approach in conducting deep expert interviews with 22 senior executives and...