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It’s no longer a wave, it’s a Tsunami: Risks, rewards, and trade-offs of offshore outsourcing

Gupta, Suresh - In: Journal of Financial Transformation 8 (2003), pp. 21-34

The world of offshoring has come a long way in recent years. This experience allows us to make certain inferences about its potential and recommendations on how it can best be utilized. This paper aims to provide a description of the state of offshoring, a summary of best practices, and to...

Persistent link: https://www.econbiz.de/10008518310

Cross-border outsourcing and risk management for banks

Kelly, Hugh; Nolle, Daniel - In: Journal of Financial Transformation 8 (2003), pp. 63-72

U.S. banks are increasingly outsourcing an expanding range of their operations to third-party service providers. Recent … industry estimates show that outsourcing by U.S. banks accounts for almost 20 percent of their information technology services … engaging in ‘cross-border outsourcing’. Notwithstanding the potential cost savings that can result from outsourcing offshore …

Persistent link: https://www.econbiz.de/10008518316

More than offshoring: SmartSourcing

Baldwin, Michael - In: Journal of Financial Transformation 8 (2003), pp. 95-102

Many financial services firms are embracing diversified sourcing of their IT and operations activities, which can provide lower and variable costs (up and down), improved quality, and flexibility, both in current conditions and emergency situations. While many firms are approaching sourcing...

Persistent link: https://www.econbiz.de/10008518328

Smarter sourcing in a post-crisis environment

Gupta, Suresh; Venditti, Carmina - In: Journal of Financial Transformation 27 (2009), pp. 53-57

The financial services industry went through a dramatic turn of events during the past year or so, to an extent that many were questioning its long-term viability and sources of strength. While it is imperative that we try and learn as much as we can from past mistakes to prevent them from...

Persistent link: https://www.econbiz.de/10008471888

Discovering the Endgame in the Offshore Debate

Irving, Bill; Shojai, Shahin; Gupta, Suresh - In: Journal of Financial Transformation 8 (2003), pp. 103-112

The financial services industry is just beginning to take full advantage of the benefits of offshore business processing. Some have taken the steps to outsource parts of the lowerend value chain to third party providers within emerging economies. We predict that similar to the manufacturing...

Persistent link: https://www.econbiz.de/10004985658

Achieving competitive advantage through Lean thinking

Bertels, Thomas; Appiotti, Massimo - In: Journal of Financial Transformation 18 (2006), pp. 101-104

outsourcing specific processes. …

Persistent link: https://www.econbiz.de/10004998388

Industrialization in Financial Services: a new wave of opportunities

Gileadi, Ido; O'Sullivan, Stephen; Hamilton, Christopher - In: Journal of Financial Transformation 37 (2013), pp. 29-38

largely untouched by outsourcing). In operations we consider strategies that can be applied to service centers, transaction …

Persistent link: https://www.econbiz.de/10010991647