Byron, Kristin - In: Journal of Managerial Psychology 23 (2008) 2, pp. 118-134
male, managers who accurately perceive non‐verbal emotion expressions, and how male and female managers' non … situation described male or female managers either perceiving or not attending to the employees' emotional expression, and using … examined. Findings – Participants indicated that they were more satisfied with female, but not male, managers, who accurately …