Purpose: Over the last decade, trust repair has become an important theoretical and practical concern in HRM. The purpose of this paper is to explain why organisations fail to repair their stakeholders’ trust following a series of trust breaches. Design/methodology/approach: Archival data is...

Purpose –The purpose of this paper is to contribute to the debate over people management rationales and how they relate to organizational effectiveness. Design/methodology/approach – Drawing on the distinction between the “logic of consequences” and the “logic of appropriateness,”...