Hofmann, Eva; Hartl, Barbara; Penz, Elfriede - In: Journal of Services Marketing 31 (2017) 6, pp. 589-603
behavior by laws, regulations (power) in the context of collaborative consumption are rare, so that trust becomes more relevant … sharing communities in terms of the power of providers, trust in providers and trust in other users of the shared goods … differ in terms of perceived power and trust. Participants specifically perceive mainly coercive power with the car sharing …