Gupta, Suraksha; Czinkota, Michael; Melewar, T.C. - In: Journal of World Business 48 (2013) 3, pp. 287-296
Organisations offer products to consumers, buyers often question if the product or its production process are linked to the environmental, social or economic challenges being faced by mankind. Inquisitiveness of customers in this direction points towards an opportunity for marketers to create...