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Fuzzy ServPerf model combined with ELECTRE III to comparatively evaluate service quality of international airports in Sicily
Lupo, Toni - In: Journal of air transport management 42 (2015), pp. 249-259
Persistent link: https://www.econbiz.de/10010481998
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A three-level framework to evaluate airline service quality based on interval valued neutrosophic AHP considering the new dimensions
Kavus, Bahar Yalcin; Tas, Pelin Gulum; Ayyildiz, Ertugrul; … - In: Journal of air transport management 99 (2022), pp. 1-15
Persistent link: https://www.econbiz.de/10013173871
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A new digital service quality model and its strategic analysis in aviation industry using interval-valued intuitionistic fuzzy AHP
Büyüközkan, Gülçin; Havle, Celal Alpay; … - In: Journal of air transport management 86 (2020), pp. 1-16
Persistent link: https://www.econbiz.de/10012253188
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A hybrid approach based on fuzzy AHP and 2-tuple fuzzy linguistic method for evaluation in-flight service quality
Li, Wenhua; Yu, Suihuai; Pei, Huining; Zhao, Chuan; … - In: Journal of air transport management 60 (2017), pp. 49-64
Persistent link: https://www.econbiz.de/10011695500
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A combined MCDM model based on DEMATEL and ANP for the selection of airline service quality improvement criteria : a study based on the Taiwanese airline industry
Chen, I-Shuo - In: Journal of air transport management 57 (2016), pp. 7-18
Persistent link: https://www.econbiz.de/10011610548
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Evaluating airline service quality using a combined fuzzy decision-making approach
Perçin, Selçuk - In: Journal of air transport management 68 (2018), pp. 48-60
Persistent link: https://www.econbiz.de/10011845850
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Interval type-2 hesitant fuzzy set method for improving the service quality of domestic airlines in Turkey
Deveci, Muhammet; Özcan, Ender; John, Robert; Öner, … - In: Journal of air transport management 69 (2018), pp. 83-98
Persistent link: https://www.econbiz.de/10011865565
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A new hybrid simulation-based assignment approach for evaluating airlines with multiple service quality criteria
Keshavarz Ghorabaee, Mehdi; Amiri, Maghsoud; Zavadskas, … - In: Journal of air transport management 63 (2017), pp. 45-60
Persistent link: https://www.econbiz.de/10011740183
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Analytic hierarchy process assessment for potential multi-airport systems : the case of Cape Town
Zietsman, Davina; Vanderschuren, Marianne - In: Journal of air transport management 36 (2014), pp. 41-49
Persistent link: https://www.econbiz.de/10010359990
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A conceptual evaluation framework for organisational safety culture : an empirical study of Taipei Songshan Airport
Fu, Yan-kai; Chan, Tsung-lung - In: Journal of air transport management 34 (2014), pp. 101-108
Persistent link: https://www.econbiz.de/10010244586