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~isPartOf:"Journal of air transport management"
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Dienstleistungsqualität
136
Service quality
136
Airline
74
Fluggesellschaft
74
Customer satisfaction
65
Kundenzufriedenheit
65
Air passenger transport
38
Passagierluftverkehr
38
Air transport
36
Luftverkehr
36
Airport
31
Flughafen
31
Consumer behaviour
28
Konsumentenverhalten
28
Beziehungsmarketing
21
Relationship marketing
21
Taiwan
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Low-cost strategy
16
Niedrigpreisstrategie
16
Multi-criteria analysis
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Quality management
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Qualitätsmanagement
14
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USA
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AHP approach
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AHP-Verfahren
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Fuzzy sets
8
Fuzzy-Set-Theorie
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Preismanagement
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7
Airline service quality
6
Airlines
6
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Zhang, Yahua
4
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Jiang, Hongwei
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Liou, James J. H.
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Bellizzi, Maria Grazia
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Bezerra, George C. L.
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Castillo-Manzano, José I.
2
Constantino, Francesco
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Di Gravio, Giulio
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Eboli, Laura
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Ho, Chien-Wei
2
Karatepe, Osman M.
2
Lin, Rong-ho
2
Lubbe, Berendien
2
Mazzulla, Gabriella
2
Pan, Jing Yu
2
Pantouvakis, Angelos
2
Park, Jin-woo
2
Román García, Concepción
2
Truong Dothang
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Tsai, Chieh-yuan
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Tzeng, Gwo-hshiung
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Arif, Mohammed
1
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1
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1
Arslan, Seda
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Journal of air transport management
International journal of hospitality management
435
Journal of retailing and consumer services
332
NBER working paper series
310
Working paper / National Bureau of Economic Research, Inc.
303
The service industries journal
294
Journal of business research : JBR
285
Cuadernos de economía
279
NBER Working Paper
260
Documentos de trabajo / Banco Central de Chile
244
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
221
The journal of services marketing
209
Auditing : a journal of practice & theory
174
Estudios de economía
161
International journal of contemporary hospitality management
161
Colección estudios CIEPLAN
158
Policy research working paper : WPS
156
Estudios públicos
154
Documentos de trabajo Banco Central de Chile
151
Services marketing quarterly
142
CEPAL review
141
Economía chilena
138
Journal of hospitality marketing & management
137
Discussion paper series / IZA
135
Traffic quarterly : an independent journal for better traffic
133
Working paper
130
The TQM journal : the international review of organizational improvement
126
Journal of travel and tourism marketing
124
Tourism management : research, policies, practice
124
Documento de trabajo / Instituto de Economía, Pontificia Universidad Catolica de Chile
120
El trimestre económico
118
International journal of quality and service sciences
118
International journal of productivity and quality management : IJPQM
115
International journal of quality & reliability management
114
Service business
109
Health care management review : HCM review
106
Serie de documentos de trabajo ... / Universidad de Chile, Facultad Economía y Negocios, Departamento de Economía
106
Cogent business & management
105
Documento de trabajo
104
International journal of services and operations management
104
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ECONIS (ZBW)
140
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1
Modelling the demand for medium distance air travel with the mixed data estimation method
Ortúzar Salar, Juan de Dios
;
Simonetti, Carolina
- In:
Journal of air transport management
14
(
2008
)
6
,
pp. 297-303
Persistent link: https://www.econbiz.de/10003795124
Saved in:
2
The use of airport charges for funding general expenditures : the case of
Chile
Gómez-Lobo, Andrés
;
González, Aldo
- In:
Journal of air transport management
14
(
2008
)
6
,
pp. 308-314
Persistent link: https://www.econbiz.de/10003795128
Saved in:
3
The city-airport connection in the low-cost carrier era : implications for urban transport planning
Castillo-Manzano, José I.
- In:
Journal of air transport management
16
(
2010
)
6
,
pp. 295-298
Persistent link: https://www.econbiz.de/10008658892
Saved in:
4
Identifying requirements for airborne-supplied city hubs
Roesing, J.
;
Lima, I.
;
Feldhoff, E.
;
Hoenen, S.
;
Kuehnel, F.
- In:
Journal of air transport management
107
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014322980
Saved in:
5
Explore airlines' brand niches through measuring passengers' repurchase motivation : an application of Rasch measurement
Chang, Hsin-Li
;
Yang, Cheng-Hua
- In:
Journal of air transport management
14
(
2008
)
3
,
pp. 105-112
Persistent link: https://www.econbiz.de/10003731224
Saved in:
6
Influence of the state-owned airlines on passenger satifaction
López-Bonilla, Jesús Manuel
;
López-Bonilla, Luis Miguel
- In:
Journal of air transport management
14
(
2008
)
3
,
pp. 143-145
Persistent link: https://www.econbiz.de/10003731293
Saved in:
7
Improving service quality using quality function deployment : the air cargo sector of China airlines
Wang, Rong-tsu
- In:
Journal of air transport management
13
(
2007
)
4
,
pp. 221-228
Persistent link: https://www.econbiz.de/10003485433
Saved in:
8
Expectations and perceptions in airline services : an analysis using weighted SERVQUAL scores
Pakdil, Fatma
;
Aydun, Özlem
- In:
Journal of air transport management
13
(
2007
)
4
,
pp. 229-237
Persistent link: https://www.econbiz.de/10003485434
Saved in:
9
Passenger perceptions of service quality : Korean and Australian case studies
Park, Jin-woo
- In:
Journal of air transport management
13
(
2007
)
4
,
pp. 238-242
Persistent link: https://www.econbiz.de/10003485439
Saved in:
10
Competing on value : perspectives on business class aviation
Claussen, Jan
;
O'Higgins, Eleanor
- In:
Journal of air transport management
16
(
2010
)
4
,
pp. 202-208
Persistent link: https://www.econbiz.de/10003970646
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