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A multi-group analysis of social media engagement and loyalty constructs between full-service and low-cost carriers in Hong Kong
Lee, Carman K. M.; Ng, K. K. H.; Chan, Hing Kai; Choy, … - In: Journal of air transport management 73 (2018), pp. 46-57
Persistent link: https://www.econbiz.de/10011937484
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Return on quality : simulating customer retention in a flight firming project
Constantino, Francesco; Di Gravio, Giulio; Tronci, Massimo - In: Journal of air transport management 27 (2013), pp. 20-24
Persistent link: https://www.econbiz.de/10009721863
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An investigation of service quality, customer satisfaction and loyalty in China's airline market
Jiang, Hongwei; Zhang, Yahua - In: Journal of air transport management 57 (2016), pp. 80-88
Persistent link: https://www.econbiz.de/10011610821
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Analyzing service quality of domestic airlines in an emerging country- Bangladesh by structural equation models
Rahman, Farzana; Rahman, Md. Mahmudur - In: Journal of air transport management 107 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014322940
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What drives passenger loyalty to traditional and low-cost airlines? : a formative partial least squares approach
Mikulić, Josip; Prebežac, Darko - In: Journal of air transport management 17 (2011) 4, pp. 237-240
Persistent link: https://www.econbiz.de/10009408986
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Application of structural equation modelling for estimating airline performance
Jenatabadi, Hashem Salarzadeh; Ismail, Noor Azina - In: Journal of air transport management 40 (2014), pp. 25-33
Persistent link: https://www.econbiz.de/10010412026
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Structuring risk factors related to airline cabin safety
Hsu, Yueh-ling; Liu, Te-chang - In: Journal of air transport management 20 (2012), pp. 54-56
Persistent link: https://www.econbiz.de/10009703844
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A study on passengers' airport choice behavior using hybrid choice model : a case study of Seoul metropolitan area, South Korea
Jung, Se-Yeon; Yoo, Kwang Eui - In: Journal of air transport management 57 (2016), pp. 70-79
Persistent link: https://www.econbiz.de/10011610819
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Who is the main influencer on safety performance of dangerous goods air transportation in China?
Zhao, Hongli; Zhang, Ning - In: Journal of air transport management 75 (2019), pp. 198-203
Persistent link: https://www.econbiz.de/10012112386
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An application of DEMATEL-ANP and PROMETHEE II approach for air traffic controllers’ workload stress problem : a case of Mactan Civil Aviation Authority of the Philippines
Bongo, Miriam F.; Alimpangog, Kissy Mae S.; Loar, … - In: Journal of air transport management 68 (2018), pp. 198-213
Persistent link: https://www.econbiz.de/10011845909