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Emotionsarbeit : Stand der For...
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Michel, Jesse S.
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Ma, Jie
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Montani, Francesco
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Journal of business and psychology
Journal of business research : JBR
280
Betriebs-Berater : BB
271
International journal of hospitality management
234
Journal of retailing and consumer services
160
Discussion paper series / IZA
132
Journal of business ethics : JOBE
123
Tourism management : research, policies, practice
111
Journal of vocational behavior
98
Academy of Management journal : AMJ
97
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
92
Psychology & marketing
92
Mathematica Policy Research Reports
85
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
82
SpringerLink / Bücher
81
Journal of consumer research : JCR ; an interdisciplinary bimonthly
77
Journal of managerial psychology
77
Working paper / National Bureau of Economic Research, Inc.
77
IZA Discussion Paper
76
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
75
NBER working paper series
73
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
73
International journal of contemporary hospitality management
70
Journal of economic psychology : research in economic psychology and behavioral economics
67
Human relations
65
Journal of economic behavior & organization : JEBO
64
IDB Publications (Working Papers)
63
NBER Working Paper
60
Journal of hospitality marketing & management
59
The service industries journal
58
IZA Discussion Papers
57
Journal of travel and tourism marketing
57
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
54
Journal of behavioral decision making
51
Management science : journal of the Institute for Operations Research and the Management Sciences
50
The journal of services marketing
49
Leadership & organization development journal
48
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
47
The international journal of human resource management
47
International journal of human resource management
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ECONIS (ZBW)
98
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1
Flight from unfairness : effects of perceived injustice on emotional exhaustion and employee withdrawal
Howard, Larry W.
;
Cordes, Cynthia L.
- In:
Journal of business and psychology
25
(
2010
)
3
,
pp. 409-428
Persistent link: https://www.econbiz.de/10008653695
Saved in:
2
Differences in emotional
labor
across cultures : a comparison of Chinese and US service workers
Allen, Joseph A.
;
Diefendorff, James M.
;
Ma, Yufeng
- In:
Journal of business and psychology
29
(
2014
)
1
,
pp. 21-35
Persistent link: https://www.econbiz.de/10010340201
Saved in:
3
Do frontline employees cope effectively with abusive supervision and customer incivility? : testing the effect of employee resilience
Al-Hawari, Mohd Ahmad
;
Bani-Melhem, Shaker
;
Quratulain, …
- In:
Journal of business and psychology
35
(
2020
)
2
,
pp. 223-240
Persistent link: https://www.econbiz.de/10012226862
Saved in:
4
Goal-focused leadership, leader-member exchange, and task performance : the moderating effects of goal orientations and emotional exhaustion
Kim, Dongkyu
;
Choi, Dongwon
;
Vandenberghe, Christian
- In:
Journal of business and psychology
33
(
2018
)
5
,
pp. 645-660
Persistent link: https://www.econbiz.de/10011937230
Saved in:
5
The relationship of coworker incivility to job performance and the moderating role of self-efficacy and compassion at work : the Job Demands-Resources (JD-R) approach
Rhee, Seung-Yoon
;
Hur, Won-Moo
;
Kim, Minsung
- In:
Journal of business and psychology
32
(
2017
)
6
,
pp. 711-726
Persistent link: https://www.econbiz.de/10011778127
Saved in:
6
How workplace ostracism influences interpersonal deviance : the mediating role of defensive silence and emotional exhaustion
Jahanzeb, Sadia
;
Fatima, Tasneem
- In:
Journal of business and psychology
33
(
2018
)
6
,
pp. 779-791
Persistent link: https://www.econbiz.de/10011954573
Saved in:
7
The Challenging and hindering potential of time pressure : qualitative job demands as suppressor variables
Schilbach, Miriam
;
Haun, Verena C.
;
Baethge, Anja
; …
- In:
Journal of business and psychology
38
(
2023
)
5
,
pp. 1061-1075
Persistent link: https://www.econbiz.de/10014339613
Saved in:
8
Interplay between safety climate and emotional exhaustion : effects on first responders' safety behavior and wellbeing over time
Lee, Jin
;
Resick, Christian J.
;
Allen, Joseph A.
; …
- In:
Journal of business and psychology
39
(
2024
)
1
,
pp. 209-231
Persistent link: https://www.econbiz.de/10014494329
Saved in:
9
How past work stressors influence psychological well-being in the face of current adversity : affective reactivity to adversity as an explanatory mechanism
Baethge, Anja
;
Rigotti, Thomas
- In:
Journal of business and psychology
39
(
2024
)
4
,
pp. 909-926
Persistent link: https://www.econbiz.de/10015084024
Saved in:
10
Work-family conflict and turnover intentions among scientists and engineers working in R&D
Post, Corinne
;
DiTomaso, Nancy
;
Farris, George F.
; …
- In:
Journal of business and psychology
24
(
2009
)
1
,
pp. 19-32
Persistent link: https://www.econbiz.de/10003847944
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