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Differences in emotional labor across cultures : a comparison of Chinese and US service workers
Allen, Joseph A.; Diefendorff, James M.; Ma, Yufeng - In: Journal of business and psychology 29 (2014) 1, pp. 21-35
Persistent link: https://www.econbiz.de/10010340201
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To excuse or not to excuse : effect of explanation type and provision on reactions to a workplace behavioral transgression
Mroz, Joseph E.; Allen, Joseph A. - In: Journal of business and psychology 35 (2020) 2, pp. 187-201
Persistent link: https://www.econbiz.de/10012226857
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Modeling temporal interaction dynamics in organizational settings
Lehmann-Willenbrock, Nale; Allen, Joseph A. - In: Journal of business and psychology 33 (2018) 3, pp. 325-344
Persistent link: https://www.econbiz.de/10011866649
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Interplay between safety climate and emotional exhaustion : effects on first responders' safety behavior and wellbeing over time
Lee, Jin; Resick, Christian J.; Allen, Joseph A.; … - In: Journal of business and psychology 39 (2024) 1, pp. 209-231
Persistent link: https://www.econbiz.de/10014494329