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Suárez, Eva; Roldán, José L.; Calvo-Mora, Arturo - In: Journal of business economics and management 15 (2014) 5, pp. 862-885

Persistent link: https://www.econbiz.de/10010484393

Application of MCDM approach to evaluate the critical success factors of total quality management in the hospitality industry

Ahmad Jusoh; Abbas Mardani; Rozeyta Omar; … - In: Journal of business economics and management 19 (2018) 2, pp. 399-416

Although many studies have focused on significant role of total quality management (TQM) in literature, little attention has been paid to using the fuzzy multiple criteria decision making (FMCDM) for analysis TQM factors especially in the context of hospitality. The purpose of this study is to...

Persistent link: https://www.econbiz.de/10012174838

Quality certification and company performance : the newly developed country experience

Islam, Mohammad Mazharul; Habes, Essam; Karim, Azharul; … - In: Journal of business economics and management 17 (2016) 4, pp. 628-644

Persistent link: https://www.econbiz.de/10011535816

Proposing a new hierarchical framework for the evaluation of quality management practices : a new combined fuzzy hybrid MCDM approach

Abbas Mardani; Ahmad Jusoh; Zavadskas, Edmundas Kazimieras - In: Journal of business economics and management 17 (2016) 1, pp. 1-16

Persistent link: https://www.econbiz.de/10011516578

Toward understanding conflicts between customers and employees' perceptions and expectations : evidence of Iranian bank

Rostamy, Ali Asghar Anvary - In: Journal of business economics and management 10 (2009) 3, pp. 241-254

Persistent link: https://www.econbiz.de/10003944131

A structural approach to integrating total quality management and knowledge management with supply chain learning

Loke, Siew-Phaik; Downe, Alan G.; Sambasivan, Murali; … - In: Journal of business economics and management 13 (2012) 4, pp. 776-800

Persistent link: https://www.econbiz.de/10009625667

Adoption of ISO 9000 management standard in EU's transition economies : the case of the Baltic States

Heras-Saizarbitoria, Iñaki; Arana, Germán; … - In: Journal of business economics and management 14 (2013) 3, pp. 481-499

Persistent link: https://www.econbiz.de/10009761481

Usage of control charts for time series analysis in financial management

Kovářík, Martin; Sarga, Libor; Klímek, Petr - In: Journal of business economics and management 16 (2015) 1, pp. 138-158

Persistent link: https://www.econbiz.de/10011515782

Crucial factors for improving the ISO 14001 environmental management system

Ejdys, Joanna; Matuszak-Flejszman, Alina; Szymanski, Michał - In: Journal of business economics and management 17 (2016) 1, pp. 52-73

Persistent link: https://www.econbiz.de/10011516798

Explaining adoption of management innovations in less advanced settings : evidence from Turkey

Erçek, Mehmet - In: Journal of business economics and management 15 (2014) 5, pp. 994-1016

Persistent link: https://www.econbiz.de/10010484326