Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of business ethics : JOBE"
~isPartOf:"Journal of service management"
~subject:"Crisis communication"
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The future of UK non-terrestri...
Similar by subject
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Crisis communication
Dienstleistungsqualität
Communication
44
Kommunikation
39
Corporate Social Responsibility
15
Corporate social responsibility
15
Public relations
15
Öffentlichkeitsarbeit
15
Internal communication
9
Interne Kommunikation
9
Stakeholder
9
Ethics
7
Ethik
7
Beziehungsmarketing
6
Business ethics
6
Consumer behaviour
6
Konsumentenverhalten
6
Relationship marketing
6
Unternehmensethik
6
CSR
5
Social Web
5
Social web
5
Confidence
4
Corporate culture
4
Dienstleistungssektor
4
Legitimacy
4
Legitimität
4
Service industry
4
Unternehmenskultur
4
Vertrauen
4
Viral marketing
4
Virales Marketing
4
Betriebliche Wertschöpfung
3
CSR communication
3
Crisis management
3
Customer integration
3
Discourse theory
3
Diskurstheorie
3
Emotion
3
Führungskräfte
3
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
6
Type of publication (narrower categories)
All
Article in journal
6
Aufsatz in Zeitschrift
6
Language
All
English
6
Author
All
Blasco-Arcas, Lorena
1
Choi, Sunmee
1
Clark, Moira K.
1
Dens, Nathalie
1
Dunn, Carolyn
1
Eble, Michelle
1
Falkheimer, Jesper
1
Heide, Mats
1
Kim, Shinyoung
1
Li, Wenqing
1
Mitchell, Sarah-Louise
1
Pelsmacker, Patrick de
1
Purnawirawan, Nathalia
1
Verma, Rohit
1
Xu, Kaibin
1
more ...
less ...
Published in...
All
Journal of business ethics : JOBE
Journal of service management
Journal of communication management : an international journal
12
Corporate communications : an international journal
4
International journal of hospitality management
4
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
3
Business horizons
3
Journal of Communication Management
3
Journal of business research : JBR
3
Tourism management : research, policies, practice
3
Accounting, auditing & accountability journal
2
Asia Pacific journal of marketing and logistics
2
Corporate reputation review : an international journal
2
Forschungsgruppe Konsum und Verhalten
2
Journal of communication management
2
Journal of health organization and management
2
Journal of retailing and consumer services
2
Journal of travel and tourism marketing
2
Services marketing quarterly
2
Accounting and business research
1
African journal of science, technology, innovation & development : AJSTID
1
Australasian accounting business and finance journal : AABF
1
Corporate reputation review
1
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
1
E-marketing in developed and developing countries : emerging practices
1
European journal of marketing
1
European research studies
1
Faculty & research / Insead : working paper series
1
Health care management review : HCM review
1
Health marketing quarterly
1
Human systems management : HSM
1
International journal of contemporary hospitality management
1
International journal of economic perspectives : IJEP
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of enterprise information systems : IJEIS ; an official publication of the Information Resources Management Association
1
International journal of event and festival management
1
International journal of integrated supply management : IJISM
1
International journal of quality & reliability management
1
International journal of services and operations management : IJSOM
1
International journal of social sciences : IJoSS
1
more ...
less ...
Source
All
ECONIS (ZBW)
6
Showing
1
-
6
of
6
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
An ethical stakeholder approach to crisis
communication
: a case study of Foxconn’s 2010 employee suicide crisis
Xu, Kaibin
;
Li, Wenqing
- In:
Journal of business ethics : JOBE
117
(
2013
)
2
,
pp. 371-386
Persistent link: https://www.econbiz.de/10010231764
Saved in:
2
Giving voice to the silenced : using critical discourse analysis to inform crisis
communication
theory
Dunn, Carolyn
;
Eble, Michelle
- In:
Journal of business ethics : JOBE
132
(
2015
)
4
,
pp. 717-735
Persistent link: https://www.econbiz.de/10011414712
Saved in:
3
"We(b)care" : how review set balance moderates the appropriate response strategy to negative online reviews
Dens, Nathalie
;
Pelsmacker, Patrick de
;
Purnawirawan, …
- In:
Journal of service management
26
(
2015
)
3
,
pp. 486-515
Persistent link: https://www.econbiz.de/10011389108
Saved in:
4
Providing feedback to service customers : the effect of the presentation order and repetition of feedback types
Kim, Shinyoung
;
Choi, Sunmee
;
Verma, Rohit
- In:
Journal of service management
28
(
2017
)
2
,
pp. 389-416
Persistent link: https://www.econbiz.de/10011704070
Saved in:
5
Crisis
communication
in service ecosystems : perspectives and future challenges
Blasco-Arcas, Lorena
;
Falkheimer, Jesper
;
Heide, Mats
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 601-613
Persistent link: https://www.econbiz.de/10013325721
Saved in:
6
Rethinking nonprofit service disintermediation through service
communication
interactions
Mitchell, Sarah-Louise
;
Clark, Moira K.
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 758-773
Persistent link: https://www.econbiz.de/10013325758
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
