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The influence of servant leadership on restaurant employee engagement
Carter, Danon; Baghurst, Timothy - In: Journal of business ethics : JOBE 124 (2014) 3, pp. 453-464
Persistent link: https://www.econbiz.de/10010431360
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Spiritual climate of business organizations and its impact on customers' experience
Pandey, Ashish; Gupta, Rajen K.; Arora, A. P. - In: Journal of business ethics : JOBE 88 (2009) 2, pp. 313-332
Persistent link: https://www.econbiz.de/10003890514
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Workplace guanxi : its dispositional antecedents and mediating role in the affectivity-job satisfaction relationship
Qingguo, Zhai; Lindorff, Margaret; Cooper, Brian - In: Journal of business ethics : JOBE 117 (2013) 3, pp. 541-551
Persistent link: https://www.econbiz.de/10010232660
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The roles of justice and customer satisfaction in customer retention : a lesson from service recovery
Siu, Noel Yee-Man; Zhang, Tracy Jun-Fheng; Yau, … - In: Journal of business ethics : JOBE 114 (2013) 4, pp. 675-686
Persistent link: https://www.econbiz.de/10009776404
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How does the perceived ethicality of corporate services brands influence loyalty and positive word-of-mouth? : analyzing the roles of empathy, affective commitment, and perceived q...
Markovic, Stefan; Iglesias, Oriol; Singh, Jatinder Jit; … - In: Journal of business ethics : JOBE 148 (2018) 4, pp. 721-740
Persistent link: https://www.econbiz.de/10011844265
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Does it make sense to be a loyal employee?
Elegido, Juan M. - In: Journal of business ethics : JOBE 116 (2013) 3, pp. 495-511
Persistent link: https://www.econbiz.de/10010208980
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What makes customers discontent with service providers? : an empirical analysis of complaint handling in information and communication technology services
Chan, Hubert C. Y.; Ngai, Eric W. T. - In: Journal of business ethics : JOBE 91 (2010), pp. 73-110
Persistent link: https://www.econbiz.de/10008698306
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A three-country study of unethical sales behaviors
Li, Ning; Murphy, William H. - In: Journal of business ethics : JOBE 111 (2012) 2, pp. 219-235
Persistent link: https://www.econbiz.de/10009705829
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Workplace spirituality as a precursor to relationship-oriented selling characteristics
Chawla, Vaibhav; Guda, Sridhar - In: Journal of business ethics : JOBE 115 (2013) 1, pp. 63-73
Persistent link: https://www.econbiz.de/10009785881
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Three levels of ethical influences on selling behavior and performance : synergies and tensions
Kadic-Maglajlic, Selma; Micevski, Milena; Lee, Nick; … - In: Journal of business ethics : JOBE 156 (2019) 2, pp. 377-397
Persistent link: https://www.econbiz.de/10012017534