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The value of self-service : long-term effects of technology-based self-service usage on customer retention
Scherer, Anne; Wünderlich, Nancy V.; Wangenheim, … - In: Management information systems : mis quarterly 39 (2015) 1, pp. 177-200
Persistent link: https://www.econbiz.de/10010505862
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Influence of lapse of time when measuring causes and effects in the consumption of online services
Rufín, Ramón; Medina, Cayetano; Rey, Manuel - In: Journal of business research : JBR 69 (2016) 5, pp. 1919-1923
Persistent link: https://www.econbiz.de/10011451595
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Multifaceted and even contradictory? : impulses to push efficiency and innovativeness and the dynamic role of ambiguity in context of a German university
Krause-Söhner, Elena; Roth, Angela; Schaller, Christian - In: Journal of business research : JBR 147 (2022), pp. 258-277
Persistent link: https://www.econbiz.de/10013271491
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Country-level entrepreneurial attitudes and activity through the years : a panel data analysis using fsQCA
Beynon, Malcolm; Jones, Paul; Pickernell, David - In: Journal of business research : JBR 115 (2020), pp. 443-455
Persistent link: https://www.econbiz.de/10012272105
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Antecedents of information systems sourcing strategies in U.S. hospitals : a longitudinal study
Angst, Corey M.; Wowak, Kaitlin D.; Handley, Sean M.; … - In: Management information systems : mis quarterly 41 (2017) 4, pp. 1129-1152
Persistent link: https://www.econbiz.de/10011777387
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When do IT security investments matter? : accounting for the influence of institutional factors in the context of healthcare data breaches
Angst, Corey M.; Block, Emily S.; D'Arcy, John; Kelley, Ken - In: Management information systems : mis quarterly 41 (2017) 3, pp. 893-916
Persistent link: https://www.econbiz.de/10011740889
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A Composite Likelihood Inference in Latent Variable Models for Ordinal Longitudinal Responses
Vasdekis, Vassilis; Cagnone, Silvia; Moustaki, Irini - In: Psychometrika 77 (2012) 3, pp. 425-441
Persistent link: https://www.econbiz.de/10010848155
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Examining Interindividual Differences in Cyclicity of Pleasant and Unpleasant Affects Using Spectral Analysis and Item Response Modeling
Ram, Nilam; Chow, Sy-Miin; Bowles, Ryan; Wang, Lijuan; … - In: Psychometrika 70 (2005) 4, pp. 773-790
Persistent link: https://www.econbiz.de/10005381942
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A dynamic, relational approach to B2B customer experience : a customer-centric perspective from a longitudinal investigation
Gounaris, Spiros; Almoraish, Ahmed - In: Journal of business research : JBR 177 (2024), pp. 1-17
Persistent link: https://www.econbiz.de/10014550954
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Measurement invariance testing in partial least squares structural equation modeling
Liengaard, Benjamin Dybro - In: Journal of business research : JBR 177 (2024), pp. 1-16
Persistent link: https://www.econbiz.de/10014551490