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~isPartOf:"Journal of business research : JBR"
~subject:"Bibliometrie"
~subject:"Social web"
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Bibliometrie
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Customer satisfaction
291
Kundenzufriedenheit
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213
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Journal of business research : JBR
Technological forecasting & social change : an international journal
218
Research policy : policy, management and economic studies of science, technology and innovation
200
International journal of production research
124
Journal of business ethics : JOBE
121
International journal of management reviews : IJMR
115
NBER working paper series
112
Journal of management : JOM
109
Industrial marketing management : the international journal for industrial and high-tech firms
96
Cogent business & management
87
Working paper / National Bureau of Economic Research, Inc.
86
NBER Working Paper
85
International journal of contemporary hospitality management
81
International journal of production economics
80
International journal of hospitality management
79
Discussion paper series / IZA
75
Management review quarterly
70
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
69
Organizational research methods : ORM
67
Working paper
67
International journal of consumer studies
65
The journal of technology transfer
63
The journal of economic perspectives : EP ; a journal of the American Economic Association
62
Tourism management : research, policies, practice
60
Annals / The Academy of Management
59
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
58
Journal of business economics : JBE
56
CESifo working papers
55
Die Betriebswirtschaft : DBW
54
European management journal
53
International business review : the official journal of the European International Business Academy
53
Administrative Sciences : open access journal
52
Journal of knowledge management
50
Human resource management review
49
Management research review
49
Total quality management & business excellence
48
Entrepreneurship, theory and practice : ET & P
47
European journal of operational research : EJOR
47
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
46
Technology analysis & strategic management
46
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ECONIS (ZBW)
289
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1
Co-creation of online service recoveries and its effects on complaint bystanders
Hutzinger, Clemens
;
Weitzl, Wolfgang
- In:
Journal of business research : JBR
130
(
2021
),
pp. 525-538
Persistent link: https://www.econbiz.de/10012544868
Saved in:
2
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
3
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
4
Service networks for sustainable business : a dynamic evolution analysis over half a century
Wang, Xinxin
;
Xu, Zeshui
;
Qin, Yong
;
Škare, Marinko
- In:
Journal of business research : JBR
136
(
2021
),
pp. 543-557
Persistent link: https://www.econbiz.de/10012663250
Saved in:
5
A brief history of service innovation : the evolution of past, present, and future of service innovation
Marvi, Reza
;
Mahavarpour, Nasrin
;
Foroudi, Pantea
- In:
Journal of business research : JBR
160
(
2023
),
pp. 1-23
Persistent link: https://www.econbiz.de/10014299256
Saved in:
6
Corporate rebranding : an internal perspective
Joseph, Abraham
;
Gupta, Suraksha
;
Wang, Yichuan
; …
- In:
Journal of business research : JBR
130
(
2021
),
pp. 709-723
Persistent link: https://www.econbiz.de/10012544901
Saved in:
7
The advent of customer experiential knowledge management approach (CEKM) : the integration of offline & online experiential knowledge
Jaziri-Bouagina, Dhouha
- In:
Journal of business research : JBR
94
(
2019
),
pp. 241-256
Persistent link: https://www.econbiz.de/10011947403
Saved in:
8
Customer engagement with digitalized interactive platforms in retailing
Roy, Sanjit
;
Gaganpreet Singh
;
Sadeque, Saalem
; …
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014303995
Saved in:
9
How can entrepreneurs benefit from user knowledge to create innovation in the digital services sector?
Flowers, Stephen
;
Meyer, Martin
- In:
Journal of business research : JBR
119
(
2020
),
pp. 122-130
Persistent link: https://www.econbiz.de/10012416947
Saved in:
10
The impact of virtual, augmented and mixed reality technologies on the customer experience
Flavián Blanco, Carlos
;
Ibáñez-Sánchez, Sergio
; …
- In:
Journal of business research : JBR
100
(
2019
),
pp. 547-560
Persistent link: https://www.econbiz.de/10012024008
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