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Hospital Clínica Bíblica in 2013
Brenes, Esteban R.; Martínez, Carlos; Pichardo, Caleb A.; … - In: Journal of business research : JBR 69 (2016) 9, pp. 3839-3847
Persistent link: https://www.econbiz.de/10011515278
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The Guatemalan public hospital system
Ketelhöhn, Niels; Arévalo, Rodrigo - In: Journal of business research : JBR 69 (2016) 9, pp. 3900-3904
Persistent link: https://www.econbiz.de/10011515306
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Linking unlearning with quality of health services through knowledge corridors
Ortgea Gutiérrez, Jaime; Cegarra Navarro, Juan Gabriel; … - In: Journal of business research : JBR 68 (2015) 4, pp. 815-822
Persistent link: https://www.econbiz.de/10010504978
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Medical hotels in the growing healthcare business industry : impact of international travelers' perceived outcomes
Han, Heesup; Kim, Yunhi; Kim, Chulwon; Ham, Sunny - In: Journal of business research : JBR 68 (2015) 9, pp. 1869-1877
Persistent link: https://www.econbiz.de/10011384155
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Patient satisfaction in emergency department : unveiling complex interactions by wearable sensors
Stefanini, Alessandro; Aloini, Davide; Gloor, Peter A.; … - In: Journal of business research : JBR 129 (2021), pp. 600-611
Persistent link: https://www.econbiz.de/10012509712
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Moments of care : how interpersonal interactions contribute to luxury experiences of healthcare consumers
Kreuzer, Maria; Cado, Vesna; Raïes, Karine - In: Journal of business research : JBR 116 (2020), pp. 482-490
Persistent link: https://www.econbiz.de/10012257646
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How do you feel today? : managing patient emotions during health care experiences to enhance well-being
McColl-Kennedy, Janet R.; Danaher, Tracey S.; Gallan, … - In: Journal of business research : JBR 79 (2017), pp. 247-259
Persistent link: https://www.econbiz.de/10011745308
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Why do frontline employees speak up on behalf of customers? : the influence of supervisors versus coworkers and the role of intrapersonal factors
Gazzoli, Gabriel; Shabazz, Siddeeq M.; Arnold, Todd J.; … - In: Journal of business research : JBR 156 (2023), pp. 1-13
Persistent link: https://www.econbiz.de/10013534229
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Healthcare service enhancement with patient search
Zheng, Hong; Wu, Huamin; Tian, Lin - In: Journal of business research : JBR 152 (2022), pp. 398-409
Persistent link: https://www.econbiz.de/10013493994
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The impacts of medical insurance payment methods on medical bills and medical service quality : evidence from Xiangtan, China
Wang, Yiting; Chen, Yan; Wang, Jianqiang; Lao, Yizhen - In: Journal of business research : JBR 169 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014468558