Moments of care : how interpersonal interactions contribute to luxury experiences of healthcare consumers
Year of publication: |
2020
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Authors: | Kreuzer, Maria ; Cado, Vesna ; Raïes, Karine |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 116.2020, p. 482-490
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Subject: | Healthcare consumers | Moments of care | Patient luxury experience | Unconventional luxury | Luxusgüter | Luxury goods | Konsumentenverhalten | Consumer behaviour | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Krankenhaus | Hospital |
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