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Profiting from total quality
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Product quality
41
Produktqualität
41
Quality management
28
Qualitätsmanagement
28
Consumer behaviour
23
Konsumentenverhalten
23
Dienstleistungsqualität
19
Service quality
19
Beziehungsmarketing
11
Relationship marketing
11
Brand management
9
Customer satisfaction
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Kundenzufriedenheit
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Markenführung
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7
Brand image
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Innovation
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4
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Marketing management
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Marketingmanagement
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Pandelaere, Mario
2
Tse, Ying Kei
2
Zhang, Minhao
2
Abadie, Amelie
1
Abbasi, Faramarz
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Acikgoz, Fulya
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Acquila-Natale, Emiliano
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Alofan, Fahad
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Balaji, M. S.
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Cai, Shaohan Alan
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Cao, Dongmei
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Caruana, Albert
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Cauzo-Bottala, Lourdes
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Chang, Chih-Ming
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Chebat, Jean-Charles
1
Chen, Hao
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Chen, Juei-Chao
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Chen, Stephen
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Chowdhury, Soumyadeb
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Climent-Serrano, Salvador
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Corredor, Pilar
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Couder, Julien
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De Cannière, Marie Hélène
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Dhir, Amandeep
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Du, Hao
1
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Journal of business research : JBR
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
547
International journal of productivity and quality management : IJPQM
500
The TQM journal : the international review of organizational improvement
426
International journal of quality & reliability management
423
International journal of production research
399
Total quality management & business excellence
266
International journal of production economics
255
International Journal of Quality & Reliability Management
218
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
186
NBER working paper series
170
Working paper / National Bureau of Economic Research, Inc.
157
NBER Working Paper
152
SpringerLink / Bücher
138
European journal of operational research : EJOR
137
Europäische Hochschulschriften / 5
93
International journal of services and operations management
93
Discussion paper / Centre for Economic Policy Research
92
The TQM Magazine
91
Management science : journal of the Institute for Operations Research and the Management Sciences
89
International journal of quality and service sciences
88
International journal of industrial organization
87
Economics letters
82
The TQM Journal
76
Benchmarking : an international journal ; BIJ
68
American journal of agricultural economics
67
International journal of business excellence
64
International journal of process management and benchmarking : IJPMB
64
CESifo working papers
62
Journal of retailing and consumer services
61
The international journal of productivity and performance management : IJPPM
61
Amfiteatru economic : an economic and business research periodical
60
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
60
Business process management journal
59
Journal of industrial engineering and management : JIEM
57
Health care management review : HCM review
55
International journal of hospitality management
55
Journal of operations management
52
Working paper
51
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ECONIS (ZBW)
63
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1
Transformative quality in Higher Education Institutions (HEIs) : conceptualisation, scale development and validation
Gill, Seerat Kaur
;
Dhir, Amandeep
;
Singh, Gurparkash
; …
- In:
Journal of business research : JBR
138
(
2022
),
pp. 275-286
Persistent link: https://www.econbiz.de/10013197829
Saved in:
2
Marketing and supply chain coordination and intelligence quality : a product innovation performance perspective
Mostaghel, Rana
;
Oghazi, Pejvak
;
Patel, Pankaj C.
; …
- In:
Journal of business research : JBR
101
(
2019
),
pp. 597-606
Persistent link: https://www.econbiz.de/10012103508
Saved in:
3
The cues that matter : screening for quality signals in the ex ante phase of buying professional services
Pemer, Frida
;
Skjølsvik, Tale
- In:
Journal of business research : JBR
98
(
2019
),
pp. 352-365
Persistent link: https://www.econbiz.de/10012007250
Saved in:
4
To reduce waste, have it repaired! : the quality signaling effect of product repairability
Munten, Pauline
;
Vanhamme, Joëlle
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-22
Persistent link: https://www.econbiz.de/10013534112
Saved in:
5
Measuring service quality with text analytics : considering both importance and performance of consumer opinions on social and non-social online platforms
Lu, Lin
;
Xu, Pei
;
Wang, Yen-Yao
;
Wang, Yu
- In:
Journal of business research : JBR
169
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014468560
Saved in:
6
From vineyard to table : Uncovering wine quality for sales management through machine learning
Ma, Rui
;
Mao, Di
;
Cao, Dongmei
;
Luo, Shuai
;
Gupta, Suraksha
- In:
Journal of business research : JBR
176
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014550366
Saved in:
7
Developing and validating a psychometric shopper-based mall equity measure
El Hedhli, Kamel
;
Chebat, Jean-Charles
- In:
Journal of business research : JBR
62
(
2009
)
6
,
pp. 581-587
Persistent link: https://www.econbiz.de/10003853687
Saved in:
8
Vulnerability of global brands to negative feedback effects
Milberg, Sandra J.
;
Sinn, Francisca
- In:
Journal of business research : JBR
61
(
2008
)
6
,
pp. 684-690
Persistent link: https://www.econbiz.de/10003707066
Saved in:
9
Perceived quality and image : when all is not "rosy"
Homer, Pamela Miles
- In:
Journal of business research : JBR
61
(
2008
)
7
,
pp. 715-723
Persistent link: https://www.econbiz.de/10003709478
Saved in:
10
The impact of quality uncertainty without asymmetric information on market efficiency
Izquierdo, Segismundo S.
;
Izquierdo, Luis R.
- In:
Journal of business research : JBR
60
(
2007
)
8
,
pp. 858-867
Persistent link: https://www.econbiz.de/10003499829
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