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Understanding the psychological process underlying customer satisfaction and retention in a relational service
Guo, Lin; Xiao, Jing-jian; Tang, Chuanyi - In: Journal of business research : JBR 62 (2009) 11, pp. 1152-1159
Persistent link: https://www.econbiz.de/10003897442
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Does consumer privacy act influence firm performance in the retail industry? : evidence from a US state-level law change
Pantel, Pankaj C.; Oghazi, Pejvak; Arunachalam S - In: Journal of business research : JBR 162 (2023), pp. 1-20
Persistent link: https://www.econbiz.de/10014302545
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Consumer over-indebtedness : a review and future research agenda
Leandro, Julio Cesar; Botelho, Delane - In: Journal of business research : JBR 145 (2022), pp. 535-551
Persistent link: https://www.econbiz.de/10013197926
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Cooling off and backing out : understanding consumer decisions to rescind a product purchase
Sparks, Beverley; Bradley, Graham L.; Jennings, Gayle R.; … - In: Journal of business research : JBR 67 (2014) 1, pp. 2903-2910
Persistent link: https://www.econbiz.de/10010235283
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When data security goes wrong : examining the impact of stress, social contract violation, and data type on consumer coping responses following a data breach
Labrecque, Lauren I.; Markos, Ereni; Swani, Kunal; … - In: Journal of business research : JBR 135 (2021), pp. 559-571
Persistent link: https://www.econbiz.de/10012647949
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The effects of the FTC-mandated disclosure on homeopathic product purchase intentions and efficacy perceptions
Cermin, Ashley; Berry, Christopher; Burton, Scot; … - In: Journal of business research : JBR 101 (2019), pp. 47-58
Persistent link: https://www.econbiz.de/10012103209
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Mind the fake reviews! : protecting consumers from deception through persuasion knowledge acquisition
Costa Filho, Murilo Carrazedo; Rafael, Diego Nogueira; … - In: Journal of business research : JBR 156 (2023), pp. 1-14
Persistent link: https://www.econbiz.de/10013534273
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Special issue : Cross-cultural business research
Huff, Lenard C. (contributor) - 2008
Persistent link: https://www.econbiz.de/10003716936
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Cultural influences on consumer satisfaction with impulse and planned purchase decisions
Lee, Julie Anne; Kacen, Jacqueline J. - In: Journal of business research : JBR 61 (2008) 3, pp. 265-272
Persistent link: https://www.econbiz.de/10003717220
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The role of social influence on adoption of high tech innovations : the moderating effect of public/private partnership
Kulviwat, Songpol; Bruner, Gordon C.; Al-Shuridah, Obaid - In: Journal of business research : JBR 62 (2009) 7, pp. 706-712
Persistent link: https://www.econbiz.de/10003862023