Mind the fake reviews! : protecting consumers from deception through persuasion knowledge acquisition
Year of publication: |
2023
|
---|---|
Authors: | Costa Filho, Murilo Carrazedo ; Rafael, Diego Nogueira ; Barros, Lucia Salmonson Guimarães ; Mesquita, Eduardo |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 156.2023, p. 1-14
|
Subject: | Fake reviews | Online reviews | Persuasion knowledge | Trustworthiness | Konsumentenverhalten | Consumer behaviour | Verbraucherschutz | Consumer protection | Vertrauen | Confidence | Produktinformation | Product information | Werbewirkung | Advertising effects | Wissensmanagement | Knowledge management | Virales Marketing | Viral marketing |
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