//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of business research : JBR"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Perceived justice of service r...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
1
Customer satisfaction
1
Dienstleistungsqualität
1
Dispersion of online prices
1
Emotion
1
Forschung
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Preis
1
Price
1
Research
1
Research shopping
1
Routes to persuasion
1
Service quality
1
Showrooming
1
Webrooming
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Undetermined
2
Author
All
Vázquez Casielles, Rodolfo
2
Vázquez-Casielles, Rodolfo
2
del Río-Lanza, Ana Belén
2
Díaz-Martín
1
Díaz-Martín, Ana M.
1
Río-Lanza, Ana Belén del
1
Sanzo Pérez, María José
1
Viejo Fernández, Nuria
1
more ...
less ...
Published in...
All
Journal of business research : JBR
DOCFRADIS Working Papers
3
The Service Industries Journal
3
The service industries journal
3
Alta dirección
2
Cuadernos de Gestión
2
European Journal of Marketing
2
European journal of marketing : EJM
2
Investigaciones europeas de Dirección y Economía de la Empresa : IEDEE
2
Journal of Business & Industrial Marketing
2
Journal of advertising research
2
Journal of business economics and management
2
Journal of business-to-business marketing
2
Journal of retailing and consumer services
2
Journal of service management
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Management research : the journal of the Iberoamerican Academy of Management
2
The international journal of bank marketing : IJBM
2
The journal of business & industrial marketing
2
Universia business review : revista trimestral de Dirección de Empresas
2
Administrative Sciences
1
Administrative Sciences : open access journal
1
Advances in tourism destination marketing
1
Asia Pacific Journal of Marketing and Logistics
1
Asia Pacific journal of marketing and logistics
1
Cuadernos de economía y dirección de la empresa : CEDE
1
ESIC market : economic and business journal ; revista internacional de economía y empresa
1
Estudios sobre consumo : revista del Instituto Nacional del Consumo, Ministerio de Sanidad y Consumo ; EC
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Información comercial española : ICE : revista de economía
1
International review on public and non-profit marketing
1
Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE)
1
Investigaciones económicas
1
Journal of Business Research
1
Journal of Service Theory and Practice
1
Journal of financial services marketing : JFSM
1
Journal of marketing channels : ... distribution systems, strategy, and management
1
Journal of marketing management : MM
1
Journal of service theory and practice : JSTP
1
Journal of strategic marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
2
OLC EcoSci
2
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Satisfaction with service recovery : perceived justice and emotional responses
Río-Lanza, Ana Belén del
;
Vázquez Casielles, Rodolfo
; …
- In:
Journal of business research : JBR
62
(
2009
)
8
,
pp. 775-781
Persistent link: https://www.econbiz.de/10003861043
Saved in:
2
Webroomers versus showroomers : are they the same?
Viejo Fernández, Nuria
;
Sanzo Pérez, María José
; …
- In:
Journal of business research : JBR
92
(
2018
),
pp. 300-320
Persistent link: https://www.econbiz.de/10011925474
Saved in:
3
Satisfaction with service recovery: Perceived justice and emotional responses
del Río-Lanza, Ana Belén
;
Vázquez-Casielles, Rodolfo
; …
- In:
Journal of business research : JBR
62
(
2009
)
8
,
pp. 775-781
Persistent link: https://www.econbiz.de/10008250658
Saved in:
4
Satisfaction with service recovery: Perceived justice and emotional responses
del Río-Lanza, Ana Belén
;
Vázquez-Casielles, Rodolfo
- In:
Journal of business research : JBR
62
(
2009
)
8
,
pp. 775-782
Persistent link: https://www.econbiz.de/10008895066
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->