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~isPartOf:"Journal of business research : JBR"
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New Dimensions in Quality
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Services
55
Dienstleistung
44
Dienstleistungssektor
26
Service industry
26
Innovation
24
Service innovation
21
Innovation management
17
Innovationsmanagement
17
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13
Betriebliche Wertschöpfung
11
Value creation
11
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Kundenintegration
10
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9
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Consumer behaviour
8
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5
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4
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English
58
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Gustafsson, Anders
5
Witell, Lars
4
Kristensson, Per
3
Anokhin, Sergey Alexander
2
Benoit, Sabine
2
Fombelle, Paul
2
Fombelle, Paul W.
2
Grönroos, Christian
2
Holmlund, Maria
2
Holmqvist, Jonas
2
Kabadayi, Sertan
2
Kowalkowski, Christian
2
Morgan, Todd
2
Parida, Vinit
2
Snyder, Hannah
2
Akter, Shahriar
1
Alexander, Andrew
1
Ali, Faizan
1
Alinaghian, Leila
1
Alvarez, Cecilia M. O.
1
Amatulli, Cesare
1
Anderson, Laurel
1
Babu, Mujahid Mohiuddin
1
Baker, Thomas L.
1
Biggemann, Sergio
1
Bogicevic, Vanja
1
Bolton, Ruth N.
1
Bone, Sterling
1
Bourke, Jane
1
Braun, Corina
1
Brodie, Roderick J.
1
Brush, Gregory J.
1
Brüggen, Elisabeth C.
1
Bustinza, Oscar F.
1
Carlson, Les
1
Chandler, Jennifer D.
1
Chaney, Damien
1
Choi, Sunmee
1
Cialdini, Robert B.
1
Costabile, Michele
1
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Journal of business research : JBR
International Journal of Quality & Reliability Management
220
MPRA Paper
166
SpringerLink / Bücher
135
The TQM Magazine
128
CEPR Discussion Papers
108
CESifo Working Paper
80
ERIM Report Series Research in Management
74
NBER Working Papers
69
The service industries journal
68
Journal of Services Marketing
62
The journal of services marketing
61
Journal of service management
59
Working Papers / eSocialSciences
59
Schriften zum Produktionsmanagement
58
CESifo working papers
57
International Journal of Operations & Production Management
52
Working Paper
50
NBER working paper series
49
Working paper
48
Economics Papers from University Paris Dauphine
46
European Journal of Marketing
46
The AMFITEATRU ECONOMIC journal
46
Journal of service research : JSR
44
Ovidius University Annals, Economic Sciences Series
44
CESifo Working Paper Series
43
Industrial Management & Data Systems
43
IZA Discussion Papers
42
International journal of production economics
39
Post-Print / HAL
39
International journal of productivity and quality management : IJPQM
38
ZEW Discussion Papers
38
The PDMA handbook of new product development
36
Amfiteatru Economic Journal
35
Working paper / National Bureau of Economic Research, Inc.
35
Journal of retailing and consumer services
34
European journal of operational research : EJOR
33
Research
33
The TQM Journal
33
Managerial Auditing Journal
32
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ECONIS (ZBW)
58
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1
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10
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58
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1
Higher
quality
or lower price? : how value-increasing promotions affect retailer reputation via perceived value
Yoon, Sukki
;
Oh, Sangdo
;
Song, Sujin
;
Kim, Kyungok K.
; …
- In:
Journal of business research : JBR
67
(
2014
)
10
,
pp. 2088-2096
Persistent link: https://www.econbiz.de/10010400113
Saved in:
2
Transformative
quality
in Higher Education Institutions (HEIs) : conceptualisation, scale development and validation
Gill, Seerat Kaur
;
Dhir, Amandeep
;
Singh, Gurparkash
; …
- In:
Journal of business research : JBR
138
(
2022
),
pp. 275-286
Persistent link: https://www.econbiz.de/10013197829
Saved in:
3
The cues that matter : screening for
quality
signals in the ex ante phase of buying professional
services
Pemer, Frida
;
Skjølsvik, Tale
- In:
Journal of business research : JBR
98
(
2019
),
pp. 352-365
Persistent link: https://www.econbiz.de/10012007250
Saved in:
4
Enabling service innovation : a dynamic capabilities approach
Kindström, Daniel
;
Kowalkowski, Christian
;
Sandberg, Erik
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1063-1073
Persistent link: https://www.econbiz.de/10009756195
Saved in:
5
Special section: Anatomy of service innovation
O'Cass, Aron
(
contributor
)
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1060-1167
Persistent link: https://www.econbiz.de/10009756204
Saved in:
6
Service innovation : inward and outward related activities and cooperation mode
Hidalgo Nuchera, Antonio
;
D'Alvano, Luigi
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 698-703
Persistent link: https://www.econbiz.de/10010363390
Saved in:
7
Dynamics of judicial service supply chains
López, Luis
;
Zúñiga, Roy
- In:
Journal of business research : JBR
67
(
2014
)
7
,
pp. 1447-1454
Persistent link: https://www.econbiz.de/10010379313
Saved in:
8
Service innovation, renewal, and adoption/rejection in dynamic global contexts
Martin, Drew
;
Gustafsson, Anders
;
Choi, Sunmee
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2397-2400
Persistent link: https://www.econbiz.de/10011490963
Saved in:
9
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
10
Contrasting risk perceptions of technology-based service innovations in inter-organizational settings
Paluch, Stefanie
;
Wünderlich, Nancy V.
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2424-2431
Persistent link: https://www.econbiz.de/10011491008
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