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Customer satisfaction
301
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Lieferantenmanagement
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Journal of business research : JBR
Industrial marketing management : the international journal for industrial and high-tech firms
885
International journal of hospitality management
600
International journal of production economics
482
Journal of retailing and consumer services
477
SpringerLink / Bücher
364
The journal of business & industrial marketing
350
International journal of production research
344
Journal of vocational behavior
261
The service industries journal
248
International journal of contemporary hospitality management
225
The journal of services marketing
225
Tourism management : research, policies, practice
225
The international journal of human resource management
220
European journal of operational research : EJOR
212
IZA Discussion Papers
208
Cogent business & management
202
Discussion paper series / IZA
199
Journal of Services Marketing
198
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
196
Journal of hospitality marketing & management
189
Journal of purchasing and supply management
176
Journal of travel and tourism marketing
173
Journal of business ethics : JOBE
168
Journal of business-to-business marketing
143
International journal of human resource management
142
Gabler Edition Wissenschaft
127
Journal of the Academy of Marketing Science
126
Services marketing quarterly
119
European Journal of Marketing
118
International Journal of Contemporary Hospitality Management
118
Journal of Managerial Psychology
117
Journal of managerial psychology
115
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
114
Journal of operations management
113
International Journal of Bank Marketing
112
International journal of procurement management
112
Tourism management perspectives : TMP
112
Service business
109
Journal of business and psychology
108
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ECONIS (ZBW)
661
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1
Franchisees' trust in and satisfaction with franchise partnerships
Altinay, Levent
;
Brookes, Maureen
;
Madanoglu, Melih
; …
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 722-728
Persistent link: https://www.econbiz.de/10010363364
Saved in:
2
Performance effects of trust-dependence congruence : the mediating role of relational behaviors
Yang, Wei
;
Zhang, Yu
;
Zhou, Yin
;
Zhang, Leinan
- In:
Journal of business research : JBR
129
(
2021
),
pp. 341-350
Persistent link: https://www.econbiz.de/10012509665
Saved in:
3
Sequencing of multi-faceted job satisfaction across business-to-business and business-to-consumer salespeople : a multi-group analysis
Hartmann, Nathaniel N.
;
Rutherford, Brian N.
;
Park, Jungkun
- In:
Journal of business research : JBR
70
(
2017
),
pp. 153-159
Persistent link: https://www.econbiz.de/10011620405
Saved in:
4
The role of customer contact employees as external customers : a conceptual framework for marketing strategy and future research
Dabholkar, Pratibha A.
;
Abston, Kristie A.
- In:
Journal of business research : JBR
61
(
2008
)
9
,
pp. 959-967
Persistent link: https://www.econbiz.de/10003731209
Saved in:
5
Organizational culture and effectiveness : a study of values, attitudes, and organizational outcomes
Gregory, Brian T.
;
Harris, Stanley G.
;
Armenakis, …
- In:
Journal of business research : JBR
62
(
2009
)
7
,
pp. 673-679
Persistent link: https://www.econbiz.de/10003861849
Saved in:
6
Does the employee-customer satisfaction link hold for all employee groups?
Wangenheim, Florian von
;
Evanschitzky, Heiner
; …
- In:
Journal of business research : JBR
60
(
2007
)
7
,
pp. 690-697
Persistent link: https://www.econbiz.de/10003484181
Saved in:
7
The satisfaction-place attachment relationship : potential mediators and moderators
Ramkissoon, Haywantee
;
Mavondo, Felix T.
- In:
Journal of business research : JBR
68
(
2015
)
12
,
pp. 2593-2602
Persistent link: https://www.econbiz.de/10011399618
Saved in:
8
The relationship between satisfaction and loyalty : a mediator analysis
Picón, Araceli
;
Castro, Ignacio
;
Roldán, José L.
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 746-751
Persistent link: https://www.econbiz.de/10010363348
Saved in:
9
Configurational paths to sponsor satisfaction in crowdfunding
Xu, Bo
;
Zheng, Haichao
;
Xu, Yun
;
Wang, Tao
- In:
Journal of business research : JBR
69
(
2016
)
2
,
pp. 915-927
Persistent link: https://www.econbiz.de/10011436353
Saved in:
10
Reputation and intentions : the role of satisfaction, identification, and commitment
Su, LuJun
;
Swanson, Scott R.
;
Chinchanachokchai, Sydney
; …
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3261-3269
Persistent link: https://www.econbiz.de/10011514770
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