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Measuring service quality with text analytics : considering both importance and performance of consumer opinions on social and non-social online platforms
Lu, Lin; Xu, Pei; Wang, Yen-Yao; Wang, Yu - In: Journal of business research : JBR 169 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014468560
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Management structure and the performance of funds of mutual funds
Bertin, William J.; Prather, Laurie - In: Journal of business research : JBR 62 (2009) 12, pp. 1364-1369
Persistent link: https://www.econbiz.de/10003900801
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Manufacturer perceptions of the consequences of task and emotional conflict within domestic channels of distribution
Rose, Gregory; Shoham, Aviv; Neill, Stern; Ruvio, Ayalla - In: Journal of business research : JBR 60 (2007) 4, pp. 296-304
Persistent link: https://www.econbiz.de/10003451379
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Fuzzy set ideal type analysis
Kvist, Jon - In: Journal of business research : JBR 60 (2007) 5, pp. 474-481
Persistent link: https://www.econbiz.de/10003451477
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Re-assessment of E-S-Qual and E-RecS-Qual in a pure service setting
Akinci, Serkan; Atilgan-Inan, Eda; Aksoy, Safak - In: Journal of business research : JBR 63 (2010) 3, pp. 232-240
Persistent link: https://www.econbiz.de/10003959631
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The impact of firm strategy on performance measures used in executive compensation
Balsam, Steven; Fernando, Guy D.; Tripathy, Arindam - In: Journal of business research : JBR 64 (2011) 2, pp. 187-193
Persistent link: https://www.econbiz.de/10008839680
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Cross-functional interface and disruption in CRM projects : is marketing from Venus and information systems from Mars?
Cooper, Marjorie J.; Gwin, Carol F.; Wakefield, Kirk L - In: Journal of business research : JBR 61 (2008) 4, pp. 292-299
Persistent link: https://www.econbiz.de/10003704463
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Market orientation and performance in the service industry : a data envelopment analysis
Haugland, Sven A.; Myrtveit, Ingunn; Nygaard, Arne - In: Journal of business research : JBR 60 (2007) 11, pp. 1191-1197
Persistent link: https://www.econbiz.de/10003560928
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Knowledge absorptive capacity : new insights for its conceptualization and measurement
Camisón Zornoza, César; Forés, Beatriz - In: Journal of business research : JBR 63 (2010) 7, pp. 707-715
Persistent link: https://www.econbiz.de/10003984858
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Can formalization, complexity, and centralization influence knowledge performance?
Pertusa-Ortega, Eva M.; Zaragoza-Sáez, Patrocinio del … - In: Journal of business research : JBR 63 (2010) 3, pp. 310-320
Persistent link: https://www.econbiz.de/10003960029