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A hybrid multi-criteria decisi...
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Service quality
253
Dienstleistungsqualität
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Consumer behaviour
166
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Customer satisfaction
149
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Balaji, M. S.
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Claver Cortés, Enrique
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Dennis, Charles
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Marco Lajara, Bartolomé
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Melewar, T. C.
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Zaragoza-Sáez, Patrocinio del Carmen
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Úbeda García, Mercedes
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Ageeva, Elena
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Alden, Dana
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Arnold, Todd J.
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Beatty, Sharon E.
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Chen, Qimei
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De Keyser, Arne
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Delen, Dursun
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Dhir, Amandeep
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Parida, Vinit
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Journal of business research : JBR
International journal of hospitality management
1,272
European journal of operational research : EJOR
643
International journal of contemporary hospitality management
467
Tourism management : research, policies, practice
410
Journal of retailing and consumer services
389
International journal of production research
385
The service industries journal
367
Working paper / National Bureau of Economic Research, Inc.
345
Journal of hospitality marketing & management
307
NBER working paper series
302
NBER Working Paper
267
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
248
Journal of travel and tourism marketing
231
SpringerLink / Bücher
230
The journal of services marketing
222
Omega : the international journal of management science
221
International journal of production economics
215
Journal of air transport management
209
Computers & operations research : and their applications to problems of world concern ; an international journal
206
International journal of productivity and quality management : IJPQM
203
International journal of services and operations management
195
International Journal of Contemporary Hospitality Management
189
Tourism economics : the business and finance of tourism and recreation
187
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
185
Auditing : a journal of practice & theory
180
IZA Discussion Papers
169
Discussion paper series / IZA
163
International journal of quality & reliability management
162
Technological forecasting & social change : an international journal
156
Services marketing quarterly
153
International journal of business information systems : IJBIS
144
Service business
142
The TQM journal : the international review of organizational improvement
142
Tourism management perspectives : TMP
141
Journal of the Operational Research Society
139
Journal of Services Marketing
135
Socio-economic planning sciences : the international journal of public sector decision-making
130
Cogent business & management
128
International journal of quality and service sciences
117
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ECONIS (ZBW)
391
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1
Co-creation in hotel-disable customer interactions
Navarro, Susana
;
Garzón, Dolores
;
Roig-Tierno, Norat
- In:
Journal of business research : JBR
68
(
2015
)
7
,
pp. 1630-1634
Persistent link: https://www.econbiz.de/10011298875
Saved in:
2
Multidimensional assessment of organizational performance : integrating BSC and
AHP
Bentes, Alexandre Veronese
;
Carneiro, Jorge
;
Silva, …
- In:
Journal of business research : JBR
65
(
2012
)
12
,
pp. 1790-1799
Persistent link: https://www.econbiz.de/10009683130
Saved in:
3
The strategic assessment of intellectual capital assets : an application within Terradue Srl
Rossi, Cesare
;
Cricelli, Livio
;
Grimaldi, Michele
; …
- In:
Journal of business research : JBR
69
(
2016
)
5
,
pp. 1598-1603
Persistent link: https://www.econbiz.de/10011450378
Saved in:
4
Where to acquire knowledge : adapting knowledge management to financial institutions
Castrogiovanni, Gary
;
Ribeiro Soriano, Domingo
; …
- In:
Journal of business research : JBR
69
(
2016
)
5
,
pp. 1812-1816
Persistent link: https://www.econbiz.de/10011451025
Saved in:
5
Assessing IoT challenges in supply chain : a comparative study before and during- COVID-19 using interval valued neutrosophic analytical hierarchy process
Eryarsoy, Enes
;
Kilic, Huseyin Selcuk
;
Zaim, Selim
; …
- In:
Journal of business research : JBR
147
(
2022
),
pp. 108-123
Persistent link: https://www.econbiz.de/10013271479
Saved in:
6
How to select franchisees : a model proposal
Calderon-Monge, Esther
;
Pastor-Sanz, Iván
; …
- In:
Journal of business research : JBR
135
(
2021
),
pp. 676-684
Persistent link: https://www.econbiz.de/10012648001
Saved in:
7
The application of multi-criteria decision analysis methods into talent identification process : a social psychological perspective
Lai, Yi-Ling
;
Ishizaka, Alessio
- In:
Journal of business research : JBR
109
(
2020
),
pp. 637-647
Persistent link: https://www.econbiz.de/10012238141
Saved in:
8
A BSC-ANP approach to organizational outsourcing decision support : a case study
Modak, Mousumi
;
Ghosh, Kunal Kanti
;
Pathak, Khanindra
- In:
Journal of business research : JBR
103
(
2019
),
pp. 432-447
Persistent link: https://www.econbiz.de/10012104295
Saved in:
9
Unveiling the dimensions of digital transformation : a comprehensive taxonomy and assessment model for business
Kao, Ling-Jing
;
Chiu, Chih-Chou
;
Lin, Hung-Tse
;
Hung, …
- In:
Journal of business research : JBR
176
(
2024
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014549691
Saved in:
10
Value co-creation among hotels and disabled customers : an exploratory study
Navarro, Susana
;
Andreu, Luisa
;
Cervera, Amparo
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 813-818
Persistent link: https://www.econbiz.de/10010363297
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