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Consumer behaviour
1,977
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Brand management
412
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412
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395
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Laroche, Michel
29
Ko, Eunju
23
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Valette-Florence, Pierre
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12
Chebat, Jean-Charles
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Filieri, Raffaele
11
Richard, Marie-Odile
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Septianto, Felix
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Teng, Lefa
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Balaji, M. S.
10
Dwivedi, Yogesh Kumar
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Kukar-Kinney, Monika
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Paul, Justin
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La Londe Conference in Marketing Communications and Consumer Behavior <40, 2013, La Londe-les-Maures>
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Journal of business research : JBR
Journal of retailing and consumer services
2,036
International journal of hospitality management
944
International journal of consumer studies
775
NBER working paper series
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Psychology & marketing
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Journal of consumer research : JCR ; an interdisciplinary bimonthly
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International journal of productivity and quality management : IJPQM
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The TQM journal : the international review of organizational improvement
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International journal of production research
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International journal of quality & reliability management
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The service industries journal
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Asia Pacific journal of marketing and logistics
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Management science : journal of the Institute for Operations Research and the Management Sciences
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The journal of product & brand management
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Tourism management : research, policies, practice
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Cogent business & management
378
International journal of production economics
377
Journal of travel and tourism marketing
374
European journal of marketing : EJM
364
The journal of services marketing
363
Journal of marketing research : JMR
359
International journal of contemporary hospitality management
353
The journal of brand management : an international journal
351
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
343
Journal of international consumer marketing
329
Journal of marketing management : MM
329
Journal of retailing
323
Total quality management & business excellence
323
Journal of marketing
310
Marketing letters : a journal of research in marketing
308
Technological forecasting & social change : an international journal
308
Journal of hospitality marketing & management
306
International journal of retail & distribution management
304
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
299
Journal of fashion marketing and management
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ECONIS (ZBW)
2,129
USB Cologne (EcoSocSci)
1
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1
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1
The cues that matter : screening for quality signals in the ex ante phase of buying professional services
Pemer, Frida
;
Skjølsvik, Tale
- In:
Journal of business research : JBR
98
(
2019
),
pp. 352-365
Persistent link: https://www.econbiz.de/10012007250
Saved in:
2
Measuring service quality with text analytics : considering both importance and performance of consumer opinions on social and non-social online platforms
Lu, Lin
;
Xu, Pei
;
Wang, Yen-Yao
;
Wang, Yu
- In:
Journal of business research : JBR
169
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014468560
Saved in:
3
The smartness paradox: the moderating effect of brand quality reputation on consumers' reactions to
RFID
-based smart fitting rooms
Mukherjee, Amaradri
;
Smith, Ronn J.
;
Turri, Anna M.
- In:
Journal of business research : JBR
92
(
2018
),
pp. 290-299
Persistent link: https://www.econbiz.de/10011925471
Saved in:
4
Multilevel control chart and fuzzy set theory to monitor inpatient falls
Chang, Chih-Ming
;
Kao, Chi-Hung
;
Sha, Wei-Shun
;
Wu, …
- In:
Journal of business research : JBR
69
(
2016
)
6
,
pp. 2284-2288
Persistent link: https://www.econbiz.de/10011472251
Saved in:
5
Testing the predictive power of PLS through cross-validation in banking
Reguera-Alvarado, Nuria
;
Blanco-Oliver, Antonio
; …
- In:
Journal of business research : JBR
69
(
2016
)
10
,
pp. 4685-4693
Persistent link: https://www.econbiz.de/10011554754
Saved in:
6
Low-cost trends in audit fees and their impact on service quality
Climent-Serrano, Salvador
;
Bustos-Contell, Elisabeth
; …
- In:
Journal of business research : JBR
89
(
2018
),
pp. 345-350
Persistent link: https://www.econbiz.de/10011881805
Saved in:
7
Congruence in the assessment of service quality between employees and customers : a study of a public health care delivery system
Young, Gary J.
;
Meterko, Mark M.
;
Mohr, David
;
Shwartz, …
- In:
Journal of business research : JBR
62
(
2009
)
11
,
pp. 1127-1135
Persistent link: https://www.econbiz.de/10003897403
Saved in:
8
Reaching the boiling point: consumers' negative affective reactions to firm-attributed service failures
Kalamas, Maria
;
Laroche, Michel
;
Makdessian, Lucy
- In:
Journal of business research : JBR
61
(
2008
)
8
,
pp. 813-824
Persistent link: https://www.econbiz.de/10003736755
Saved in:
9
The impact of firm-level and project-level it capabilities on CRM system quality and organizational productivity
Suoniemi, Samppa
;
Terho, Harri
;
Zablah, Alex R.
; …
- In:
Journal of business research : JBR
127
(
2021
),
pp. 108-122
Persistent link: https://www.econbiz.de/10012494357
Saved in:
10
Transformative quality in Higher Education Institutions (HEIs) : conceptualisation, scale development and validation
Gill, Seerat Kaur
;
Dhir, Amandeep
;
Singh, Gurparkash
; …
- In:
Journal of business research : JBR
138
(
2022
),
pp. 275-286
Persistent link: https://www.econbiz.de/10013197829
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