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The impact of service employees' technostress on customer satisfaction and delight : a dyadic analysis
Christ-Brendemühl, Sonja; Schaarschmidt, Mario - In: Journal of business research : JBR 117 (2020), pp. 378-388
Persistent link: https://www.econbiz.de/10012286521
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Social media-driven antecedents and consequences of employees' awareness of their impact on corporate reputation
Schaarschmidt, Mario; Walsh, Gianfranco - In: Journal of business research : JBR 117 (2020), pp. 718-726
Persistent link: https://www.econbiz.de/10012288095
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Good citizen, good ambassador? : linking employees' reputation perceptions with supportive behavior on Twitter
Schaarschmidt, Mario; Könsgen, Raoul - In: Journal of business research : JBR 117 (2020), pp. 754-763
Persistent link: https://www.econbiz.de/10012288098
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All of the same breed? : a networking perspective of private-collective innovation
Kuk, George; Schaarschmidt, Mario; Homscheid, Dirk - In: Journal of business research : JBR 172 (2024), pp. 1-17
Persistent link: https://www.econbiz.de/10014544992