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Analysis of Satisfaction of Cl...
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Satisfaction
102
Zufriedenheit
63
Consumer behaviour
59
Konsumentenverhalten
59
Management
52
Customer satisfaction
49
Kundenzufriedenheit
49
Dienstleistung
44
Services
44
Beziehungsmarketing
40
Relationship marketing
40
Innovation
32
Dienstleistungssektor
26
Service industry
26
Innovation management
25
Innovationsmanagement
25
Dienstleistungsqualität
24
Lebensqualität
24
Quality of life
24
Service quality
24
Arbeitszufriedenheit
22
Job satisfaction
22
Service innovation
21
Service
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Führungskräfte
15
Managers
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Brand image
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Brand management
14
Markenführung
14
Markenimage
14
Russia
14
Russland
14
Well-being
14
Customer integration
13
Dienstleistungsinnovation
13
Emotion
13
Entrepreneurship
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Kundenintegration
13
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12
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231
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Gustafsson, Anders
5
Dennis, Charles
4
Foroudi, Pantea
4
Huarng, Kun-Huang
4
Witell, Lars
4
Agarwal, Shaurya
3
Ageeva, Elena
3
Aksoy, Lerzan
3
Berezan, Orie
3
Gallan, Andrew S.
3
Kachroo, Pushkin
3
Keiningham, Timothy
3
Krishen, Anjala S.
3
Kristensson, Per
3
Melewar, T. C.
3
Oghazi, Pejvak
3
Parida, Vinit
3
Septianto, Felix
3
Wu, Chih-Wen
3
Baker, Thomas L.
2
Benoit, Sabine
2
Carlucci, Daniela
2
Choi, Sunmee
2
Cuomo, Maria Teresa
2
Ellson, Tony
2
Festa, Giuseppe
2
Fombelle, Paul
2
Fombelle, Paul W.
2
Gaston-Breton, Charlotte
2
Hammedi, Wafa
2
Hellström, Daniel
2
Holmlund, Maria
2
Hudson, Sarah
2
Jin, Zhongqi
2
Kabadayi, Sertan
2
Khan, Zaheer
2
Korolev, Andrew
2
Kowalkowski, Christian
2
Krivosheya, Egor
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McColl-Kennedy, Janet R.
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Journal of business research : JBR
Studies on Russian economic development : the official journal of the Institute of Economic Forecasting, Russian Academy of Sciences
1,393
Voprosy ėkonomiki : ordena trudovogo krasnogo znameni ežemesjačnyj žurnal ; Vserossijskoe ėkonomičeskoe izdanie
1,236
Problems of economic transition
1,186
Ėkonomist : ežemesjačnyj naučno-praktičeskij žurnal
986
SpringerLink / Bücher
743
Obščestvo i ėkonomika : meždunarodnyj naučnyj i obščestvenno-političeskij žurnal ; žurnal učrežden akademijami nauk - učastnikam Meždunarodnaja Associacija Akademij Nauk
594
Discussion paper series / IZA
572
Higher School of Economics Research Paper
452
Mirovaja ėkonomika i meždunarodnye otnošenija : MĖMO
437
ĖKO : vserossijskij ėkonomičeskij žurnal
416
Voprosy statistiki : naučno-informacionnyj žurnal
357
IZA Discussion Paper
324
European research studies
318
Springer eBook Collection
288
Working paper / National Bureau of Economic Research, Inc.
280
NBER working paper series
271
MPRA Paper
257
Den'gi i kredit : naučnyj žurnal
232
Rossijskij ėkonomičeskij žurnal : RĖŽ ; naučno-praktičeskoe izdanie
231
NBER Working Paper
220
Europäische Hochschulschriften / 5
200
Eurasian geography and economics
198
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
198
Ekonomika i matematičeskie metody
197
Discussion paper / Centre for Economic Policy Research
187
IZA Discussion Papers
187
Post-communist economies
187
Working paper
182
Ėkonomičeskaja politika
180
Management Decision
174
Preprinty NIU VŠE
173
Studies on Russian economic development
161
Narodonaselenie : ežekvartal'nyj naučnyj žurnal
160
Ėkonomičeskaja nauka sovremennoj Rossii
158
BOFIT discussion papers
153
International Journal of Energy Economics and Policy : IJEEP
148
Policy research working paper : WPS
148
Journal of economic behavior & organization : JEBO
147
Journal of East European management studies : JEEMS
146
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ECONIS (ZBW)
231
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1
Language use in services : recent advances and directions for future research
Holmqvist, Jonas
;
Van Vaerenbergh, Yves
;
Grönroos, …
- In:
Journal of business research : JBR
72
(
2017
),
pp. 114-118
Persistent link: https://www.econbiz.de/10011645519
Saved in:
2
Enabling
service
innovation : a dynamic capabilities approach
Kindström, Daniel
;
Kowalkowski, Christian
;
Sandberg, Erik
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1063-1073
Persistent link: https://www.econbiz.de/10009756195
Saved in:
3
Special section: Anatomy of
service
innovation
O'Cass, Aron
(
contributor
)
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1060-1167
Persistent link: https://www.econbiz.de/10009756204
Saved in:
4
Service
innovation : inward and outward related activities and cooperation mode
Hidalgo Nuchera, Antonio
;
D'Alvano, Luigi
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 698-703
Persistent link: https://www.econbiz.de/10010363390
Saved in:
5
Killing two birds with one stone : cross-selling during
service
delivery
Patterson, Paul G.
;
Yu, Ting
;
Kimpakorn, Narumon
- In:
Journal of business research : JBR
67
(
2014
)
9
,
pp. 1944-1952
Persistent link: https://www.econbiz.de/10010379204
Saved in:
6
Dynamics of judicial
service
supply chains
López, Luis
;
Zúñiga, Roy
- In:
Journal of business research : JBR
67
(
2014
)
7
,
pp. 1447-1454
Persistent link: https://www.econbiz.de/10010379313
Saved in:
7
Service
innovation, renewal, and adoption/rejection in dynamic global contexts
Martin, Drew
;
Gustafsson, Anders
;
Choi, Sunmee
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2397-2400
Persistent link: https://www.econbiz.de/10011490963
Saved in:
8
Identifying categories of
service
innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
9
Contrasting risk perceptions of technology-based
service
innovations in inter-organizational settings
Paluch, Stefanie
;
Wünderlich, Nancy V.
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2424-2431
Persistent link: https://www.econbiz.de/10011491008
Saved in:
10
Organizational behavior in innovation, marketing, and purchasing in business
service
contexts : an agenda for academic inquiry
Holmlund, Maria
;
Kowalkowski, Christian
;
Biggemann, Sergio
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2457-2462
Persistent link: https://www.econbiz.de/10011491056
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